Hotel Operations Lead (F&B & Housekeeping)

EVT; Mount Barker; On-site; AUD 110,000 - 170,000; Full time

Benefits offered by this job

50% off dining and stays across EVT

Movie tickets discounts (Gold Class, 2

Seasonal perks at Thredbo

Rapid career growth across hotel and娛樂

Paid parental leave

Job summary

EVT is seeking an experienced Operations Manager to step into a second-in-charge role at Rydges Pit Lane. You will lead restaurant, bar, café, kitchen, conference and events, and housekeeping operations, building a high-performing team and setting clear direction.

When the General Manager is away you’ll take the lead across the hotel, collaborating with stakeholders to maintain service excellence and grow guest satisfaction while driving efficiency and profitability.

Qualifications

• 3+ years of leadership experience in hotel operations or guest service, across Food & Beverage and housekeeping.
• Commercial mindset with experience leading more than one outlet or area.
• Experience leading housekeeping in a larger operation and confident in leading change.
• Good understanding of hotel systems and revenue management.
• Strong relationships with senior stakeholders, suppliers and owners, with readiness to step into full hotel leadership.

Responsibilities

• Inspire kitchen, restaurant, bar, barista and events teams to deliver great service and cleanliness.
• Shape the Food & Beverage and Housekeeping strategy for the hotel.
• Oversee financial performance of the departments.
• Identify and implement efficiency and profitability improvements while keeping guest experience central.
• Attract, onboard and grow talent across Food & Beverage and Housekeeping.
• Step in and lead the hotel when the General Manager is away.

Skills

Leadership experience

Multi-outlet operations

Commercial mindset

People development

Job description

EVT is seeking an experienced Operations Manager to step into a second-in-charge role at Rydges Pit Lane. You will lead restaurant, bar, café, kitchen, conference and events, and housekeeping operations, building a high-performing team and setting clear direction.

When the General Manager is away you’ll take the lead across the hotel, collaborating with stakeholders to maintain service excellence and grow guest satisfaction while driving efficiency and profitability.