Operations Manager - Rydges Pit Lane

EVT; Mount Barker; On-site; AUD 110,000 - 170,000; Full time

Benefits offered by this job

50% off dining and stays across EVT

Movie tickets discounts (Gold Class, 2

Seasonal perks at Thredbo

Rapid career growth across hotel and娛樂

Paid parental leave

Job summary

EVT is seeking an experienced Operations Manager to step into a second-in-charge role at Rydges Pit Lane. You will lead restaurant, bar, café, kitchen, conference and events, and housekeeping operations, building a high-performing team and setting clear direction.

When the General Manager is away you’ll take the lead across the hotel, collaborating with stakeholders to maintain service excellence and grow guest satisfaction while driving efficiency and profitability.

Qualifications

• 3+ years of leadership experience in hotel operations or guest service, across Food & Beverage and housekeeping.
• Commercial mindset with experience leading more than one outlet or area.
• Experience leading housekeeping in a larger operation and confident in leading change.
• Good understanding of hotel systems and revenue management.
• Strong relationships with senior stakeholders, suppliers and owners, with readiness to step into full hotel leadership.

Responsibilities

• Inspire kitchen, restaurant, bar, barista and events teams to deliver great service and cleanliness.
• Shape the Food & Beverage and Housekeeping strategy for the hotel.
• Oversee financial performance of the departments.
• Identify and implement efficiency and profitability improvements while keeping guest experience central.
• Attract, onboard and grow talent across Food & Beverage and Housekeeping.
• Step in and lead the hotel when the General Manager is away.

Skills

Leadership experience

Multi-outlet operations

Commercial mindset

People development

Job description

About the Role:

This is a standout opportunity for a current Head of Department ready to step into a second in charge role. If you're keen to step up and ready to learn, we'd love to hear from you.

As Operations Manager, you'll lead restaurant, bar, café, kitchen, conference and events, and housekeeping operations. You'll build a motivated, high performing team and set clear direction so standards stay excellent every day. When the General Manager is away, you'll take the lead across the whole hotel.

About EVT:

Rydges Pit Lane is part of EVT, one of Australasia's market-leading experience creators offering careers that can take you wherever you want to go across entertainment, ventures, and travel. In a world of cookie cutter experiences, here at EVT we believe in changing the game. It's why we all call ourselves Daymakers: each day is a chance to add the wow factor for our customers and continually grow in our own careers.

Proudly owned and operated in Australia and New Zealand, Rydges offers refreshingly local stays in city, regional and resort-style hotels. We're not just in the neighbourhood, we're part of it. Every hotel is designed for ease, connection and quality. From check-in to check-out, our local heroes bring a can-do attitude and \"too easy\" service. Whether it's for work or a well-earned break, our place feels like home with the charm of somewhere new. Join us to help make every moment memorable.

EVT has an endless range of roles and career paths to explore across over 140 entertainment experiences like Event Cinemas and Moonlight Cinemas, 150 award winning restaurants and bars, and 80+ hotels, including QT, Rydges, Atura, LyLo, Independent Collection and Australia's most loved year round alpine resort, Thredbo. Our ventures include a ~$2.3B property portfolio and hotel management, just to name a few. Once you're in, there are no limits on where your career could take you.

Key Responsibilities:

• Inspire the kitchen, restaurant, bar, barista and events teams to deliver great service and cleanliness.


• Shape the Food and Beverage and Housekeeping strategy for the hotel.


• Look after the financial performance of your departments.


• Find smart ways to improve efficiency and profitability while keeping the guest experience front and centre.


• Attract, onboard and grow great people across Food and Beverage and Housekeeping.


• Step in and lead the hotel when the General Manager is away.

What You'll Bring:

• 3 or more years’ leadership experience in hotel operations or guest service, across Food and Beverage and housekeeping.


• A commercial mindset and experience leading more than one outlet or area.


• Experience leading housekeeping in a larger operation, and confidence leading change.


• A good understanding of hotel systems and revenue management.


• Strong relationships with senior stakeholders, suppliers and owners, plus a readiness to step into full hotel leadership.

How You Work:

• Inclusive leader: values diverse perspectives; builds belonging.


• Hands-on and non-hierarchical: leads from the front.


• Resilient and solutions-focused: stays calm, moves fast.


• Growth mindset: learns, shares, and levels up others.

Perks from Day One

As part of EVT, you unlock Elevate Perks from your first day. Parity for all levels, no ivory towers.

• 50% off dining and stays across EVT hotels, including QT, Rydges, Atura, LyLo and more.


• $2 movie tickets plus discounts on Gold Class, Moonlight Cinema and Candy Bar.


• Seasonal perks at Thredbo.


• Rapid career growth across our hotel and entertainment network.


• Paid parental leave; community and volunteering opportunities.

We welcome applicants from all backgrounds and review applications as they come in.