Hotel Housekeeping Team Lead - Elevate Guest Experience

Rydges Hotels & Resorts; Newcastle; Sur place; AUD 65 000 - 82 000; Plein temps

Avantages offerts par ce poste

Dining and hotel stays discounts

Movie tickets & event perks

Seasonal perks at Thredbo

Rapid career growth across hotel &

Paid parental leave

Community & volunteering opportunities

Résumé du poste

Rydges Newcastle is seeking a Housekeeping Team Leader to guide a busy crew and uphold high cleanliness standards across guest rooms and public areas. You will coach staff, monitor performance, and ensure safety and compliance to policy.

This hands-on role involves close collaboration with front office and maintenance, with opportunities for rapid career growth within EVT’s hotel network.

Qualifications

• Proven experience supervising housekeeping in a hotel or hospitality setting.
• Strong leadership and ability to motivate and train staff.
• Excellent attention to detail and high cleanliness standards.
• Solid understanding of workplace health and safety policies and procedures.
• Effective communication and coordination with front office and other departments.

Responsabilités

• Lead a housekeeping crew to deliver spotless, efficient results each shift, with coaching for growth.
• Walk the floor, inspect rooms and public areas, and address issues quickly while maintaining safety and policy.
• Train and develop the team in cleaning procedures, safety practices and guest service.
• Turn guest requests into great experiences by responding promptly and following hotel policy.
• Keep supplies stocked by tracking inventory and ordering ahead as needed.
• Partner with maintenance to spot, report and resolve repair issues before guests notice.

Connaissances

Housekeeping supervision

Leadership

Attention to detail

WH&S knowledge

Communication

Scheduling & reporting

Inventory control

Description du poste

Rydges Newcastle is seeking a Housekeeping Team Leader to guide a busy crew and uphold high cleanliness standards across guest rooms and public areas. You will coach staff, monitor performance, and ensure safety and compliance to policy.

This hands-on role involves close collaboration with front office and maintenance, with opportunities for rapid career growth within EVT’s hotel network.