Hotel Night Audit & Guest Services

Mantra Group; Tweed Heads; On-site; AUD 55,000 - 75,000; Full time

Job summary

Marriott International in Tweed Heads, NSW, is seeking a Night Auditor to perform end-of-day accounting, post charges, and balance receipts while assisting guests with late-night inquiries. You’ll stand as the calm, capable point of contact during the night shift, ensuring accuracy and security coordination with hotel staff.

The role requires initiative, flexibility for weekend and public holiday shifts, and prior night audit or accounting experience; excellent guest service is essential.

Qualifications

• Independent worker with initiative and minimal supervision.
• Prior night audit and/or accounts experience required.
• Fast thinker who puts guests first and solves problems.
• Willing to work flexible rotating shifts, including weekends/holidays.

Responsibilities

• Handle reception desk duties and manage night audit processes with accurate nightly reports.
• Coordinate with security to monitor building safety throughout the night.
• Support day team operations to ensure seamless guest experience 24/7.
• Perform end-of-day activities: post charges, run backups, balance receipts, and issue room keys.

Skills

Independent worker

Night Audit experience

Problem solving

Flexible schedule

Education

High school diploma or equivalent

Job description

Marriott International in Tweed Heads, NSW, is seeking a Night Auditor to perform end-of-day accounting, post charges, and balance receipts while assisting guests with late-night inquiries. You’ll stand as the calm, capable point of contact during the night shift, ensuring accuracy and security coordination with hotel staff.

The role requires initiative, flexibility for weekend and public holiday shifts, and prior night audit or accounting experience; excellent guest service is essential.