Night Auditor — Overnight, Guest-First & ALL Benefits

Mantra Group; Tweed Heads; On-site; AUD 33,000 - 44,000; Full time

Benefits offered by this job

ALL Heartist Membership

Family Discounts

ALL Loyalty Program

Accor Academy

Typsy

Job summary

Mantra & The Sebel Twin Towns Hotel & Apartments in Tweed Heads is seeking a dedicated Night Auditor to manage end-of-day accounting and assist guests with late-night inquiries. You will be the calm point of contact while the hotel sleeps, ensuring nightly reports are accurate and ready for the next trading day.

The role involves front desk duties at night from 11pm to 7am, coordinating with security, supporting the day team, and delivering memorable guest experiences through proactive problem

Qualifications

• You will be an independent worker who can take initiative and excel without constant supervision.
• Prior experience in Night Audit and/or Accounts and technical know-how to efficiently handle the nightly audit of all hotel transactions is highly beneficial.
• Quick-thinking problem solver, putting the guest's needs at the forefront, and taking pride in crafting and delivering memorable guest experiences.
• Capable of embracing a flexible rotating schedule, including weekends and public holidays.

Responsibilities

• Take charge of the reception desk duties and manage the crucial night audit process, ensuring that nightly reports are accurate and up to date
• Work closely with security to keep a watchful eye on the building's security systems, contributing to a safe and secure environment for guests and staff alike
• Assist the day team with their operations, ensuring a seamless guest experience that extends throughout the entire day and night
• Embrace the distinctive night shifts at our hotel, spanning from 11pm to 7am

Skills

Independent worker

Night Audit experience

Problem solving

Flexible schedule

Job description

Mantra & The Sebel Twin Towns Hotel & Apartments in Tweed Heads is seeking a dedicated Night Auditor to manage end-of-day accounting and assist guests with late-night inquiries. You will be the calm point of contact while the hotel sleeps, ensuring nightly reports are accurate and ready for the next trading day.

The role involves front desk duties at night from 11pm to 7am, coordinating with security, supporting the day team, and delivering memorable guest experiences through proactive problem