Hotel Manager - Canberra

Meriton Suites; Canberra; On-site; AUD 110,000 - 140,000; Full time

Benefits offered by this job

Base plus super

Annual leave loading

Parental leave

EAP access

Family discounts

Team activities

Induction program

Merit Academy training

Job summary

Meriton Suites Canberra is seeking an experienced Hotel Manager to lead our local team and oversee operational performance, guest experience and brand standards. This hands-on role involves recruiting, coaching and mentoring your staff, managing front-line operations and ensuring WHS and employment compliance.

As part of Australia’s largest owner-operator of apartment-style suites, you’ll benefit from strong career development opportunities across multiple locations and a supportive, team‑driven

Qualifications

• An experienced and hands-on Hotel Manager who leads from the front and thrives in a fast-paced, operational environment.
• Experience working within a shared facility or strata-titled property will be highly regarded.
• This is a highly operational role, and you are comfortable stepping into departments as required to support the business and maintain our consistent service standards.

Responsibilities

• Lead by example and foster a culture where genuine hospitality is at the core of every interaction.
• Provide coaching and mentoring to your team to build technical capability and service confidence.
• Oversee recruitment including reviewing applications, coordinating and conducting interviews, and onboarding new staff.
• Ensure strong time management, prioritise tasks, and deliver financial and operational results on schedule.
• Maintain compliance with WHS and employment legislation and drive succession planning.
• Adopt a hands-on leadership approach, supporting frontline operations as needed to ensure service delivery.

Job description

Meriton Suites currently has a rare opportunity for a Hotel Manager to lead our Canberra team.

As a leader in the hotel accommodation industry, we pride ourselves on the highest levels of consistency in both our product offering and our service delivery.

As Hotel Manager, you will be accountable for the overall performance of the hotel, ensuring a consistent guest experience while preserving the strength of the brand and its assets.

About You

An experienced and hands-on Hotel Manager who leads from the front and thrives in a fast-paced, operational environment. Experience working within a shared facility or strata-titled property will be highly regarded.

This is a highly operational role, and you are comfortable stepping into departments as required to support the business and maintain our consistent service standards.

Broadly, you:

Lead by example, fostering a culture where genuine hospitality is at the core of every interaction

Provide coaching and mentoring to your team to build both their technical capability and service confidence

Are responsible for managing your team’s recruitment needs, including reviewing applications, coordinating and conducting interviews, and facilitating onboarding requests for new team members

Demonstrate strong time management skills, effectively prioritising tasks and consistently delivering expected results, both financial and operational, within required timeframes

Maintain a strong focus on operational excellence while ensuring full compliance with WHS and employment legislation

Provide clear, constructive performance feedback and actively drive succession planning within your team

Adopt a hands‑on leadership approach, assisting in frontline operations as needed to support the team and ensure service delivery

Committed to delivering consistent, high-quality, brand standard guest experiences while inspiring a positive and accountable team environment

Demonstrate strong emotional intelligence and professionalism in your leadership style

Can quickly identify service gaps and implement effective, practical solutions.

Why Meriton Suites?

Australia’s largest owner-operator of apartment-style hotel suites, with 23 locations and 6,210 suites nationally

Base + Super + 17.5% Annual leave loading

Future opportunities and career development with locations across Sydney, Brisbane, Gold Coast, Canberra and Melbourne

‘Merit Academy’ our online training platform to further develop your skills and knowledge

Paid Parental leave

Access to Employee Assistance Program (EAP) to provide professional and personal advice

Friends and Family discounts

Team activities and social events

Induction program for all new starters

Only short-listed applicants will be contacted within 7 days of application. Permanent residents only may apply. Please note that we will not consider external agencies as recruitment for this role is handled internally.