Hotel Guest Experience Concierge (Part-Time)

IHG Hotels & Resorts; Adelaide; On-site; AUD 36,000 - 44,000; Part time

Benefits offered by this job

Base rate $27.08/hr + penalties

Birthday leave

Hotel discounts

Job summary

IHG Hotels & Resorts in Adelaide, Australia, is seeking a Part-time Concierge to ensure outstanding guest service and smooth front-office operations. You will welcome guests, assist with luggage, coordinate transport, and offer personalised recommendations while maintaining a courteous, professional demeanor.

Your role includes handling luggage, accommodating shifts from 7am to 11pm (nights, weekends, holidays), and delivering a seamless guest experience within the hotel’s standards.

Qualifications

• Friendly, guest-focused service.
• Strong communication with guests.
• Ability to anticipate guest needs and respond quickly.

Responsibilities

• Greet guests warmly to start memorable experiences.
• Assist guests with luggage, transport, and valet parking.
• Anticipate needs and offer tailored recommendations.
• Perform ad-hoc front office tasks as required.

Skills

Customer service

Communication

Problem solving

Flexibility

Job description

IHG Hotels & Resorts in Adelaide, Australia, is seeking a Part-time Concierge to ensure outstanding guest service and smooth front-office operations. You will welcome guests, assist with luggage, coordinate transport, and offer personalised recommendations while maintaining a courteous, professional demeanor.

Your role includes handling luggage, accommodating shifts from 7am to 11pm (nights, weekends, holidays), and delivering a seamless guest experience within the hotel’s standards.