Hotel Duty Manager: Guest Experience & Ops Lead

Affinity Migration Group Pty; Bathurst; On-site; AUD 77,000 - 85,000; Full time

Job summary

EVT Connect Hospitality in Brisbane is seeking a Duty Manager to lead day-to-day operations, drive guest service excellence, and maximise hotel performance within brand standards and procedures.

You will manage staff rostering, oversee compliance with safety and emergency protocols, optimise revenue, control costs, and be prepared to support other properties as required within the region. This full-time role offers 38 hours per week and a clear path to advanced responsibilities.

Responsibilities

• Drive engagement and product quality by managing and coordinating activities to maximise performance.
• Adhere to local government regulations concerning hotel emergency procedures, safety, and regulatory requirements.
• Support other properties as required within your area or by agreement in another state.

Job description

EVT Connect Hospitality in Brisbane is seeking a Duty Manager to lead day-to-day operations, drive guest service excellence, and maximise hotel performance within brand standards and procedures.

You will manage staff rostering, oversee compliance with safety and emergency protocols, optimise revenue, control costs, and be prepared to support other properties as required within the region. This full-time role offers 38 hours per week and a clear path to advanced responsibilities.