Hotel Clerk & Guest Services Coordinator

Morgan Metal Corp; Collie; On-site; AUD 70,000 - 75,000; Full time

Job summary

Collie Hotel in Collie, NSW 2827 is seeking a dedicated Hotel Clerk for a full-time role. The position focuses on accurate admin work, reception, and guest services to ensure smooth operations.

The successful candidate will have AQF Certificate II or III, strong organization, and excellent communication. Proficiency with computers and multitasking are essential as you support busy front-desk activities and maintain records.

Qualifications

• AQF Certificate II or III.
• Previous experience in similar role.
• Strong organizational skills and attention to detail.
• Excellent communication and interpersonal skills.
• Proficiency in computer operations.
• Ability to handle multiple tasks efficiently.
• Customer service-oriented attitude.

Responsibilities

• Record, prepare, sort, classify and file information to support operations.
• Sort, open, and send mail promptly.
• Copy and fax documents accurately and timely.
• Prepare routine reports to maintain records.
• Issue equipment to staff and manage resources.
• Receive letters and messages professionally.
• Transcribe information and proofread copy.
• Inform customers about services with a friendly demeanour.
• Perform receptionist duties to welcome guests.

Skills

Organizational skills

Communication skills

Multitasking

Customer service mindset

Computer literacy

Education

AQF Certificate II or III

Job description

Collie Hotel in Collie, NSW 2827 is seeking a dedicated Hotel Clerk for a full-time role. The position focuses on accurate admin work, reception, and guest services to ensure smooth operations.

The successful candidate will have AQF Certificate II or III, strong organization, and excellent communication. Proficiency with computers and multitasking are essential as you support busy front-desk activities and maintain records.