Hotel Beverage & Outlet Operations Manager

SmartRecruiters, Inc.; Perth; On-site; AUD 55,000 - 75,000; Full time

Job summary

Accor is seeking a hands-on Food & Beverage Outlet Supervisor in Perth. You will lead a dynamic team, ensure responsible service of alcohol, and maintain service standards across all shifts.

Role requires supervising, training, and roster management, with a solid wine knowledge base and strong communication skills to engage with staff and guests. Accor values Heartist culture and professional appearance.

Qualifications

• Proven experience of incremental responsibility within a hotel environment.
• Experience supervising, training and motivating staff.
• Experience creating rosters and adhering to wage controls.
• Experience in a similar hotel role is advantageous.

Responsibilities

• Ensure responsible service of alcohol procedures are followed at all times.
• Train and monitor Food & Beverage team and maintain service standards.
• Manage team members in daily outlet operations and provide support.
• Ensure staff have strong wine knowledge and service sequences are followed.
• Maintain opening/closing procedures and supervise outlet operations.
• Oversee POS, till accuracy and cash handling, ensure security.
• Keep outlet clean, maintain equipment and stock levels.
• Understand licensing and liquor laws; report maintenance needs.
• Maintain beverage stock and perform monthly stocktakes with reports.
• Develop training plans and conduct on/off-job training for staff.
• Attend relevant meetings and monitor manpower, payroll, and costs.
• Ensure professional appearance and coach teams; adapt to changes.
• Deliver accurate reports and monitor occupancy for smooth operations.

Skills

Staff supervision

Training & mentoring

Roster management

Wine knowledge

Job description

Accor is seeking a hands-on Food & Beverage Outlet Supervisor in Perth. You will lead a dynamic team, ensure responsible service of alcohol, and maintain service standards across all shifts.

Role requires supervising, training, and roster management, with a solid wine knowledge base and strong communication skills to engage with staff and guests. Accor values Heartist culture and professional appearance.