Guest Experience & Beverage Attendant

Accor

Perth

On-site

AUD 34,440 - 44,083

Full time

14 days+

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Benefits offered by this job

ALL Heartist Membership

Family & Friends Discounts

ALL Loyalty Program

Training platforms (Accor Academy, Tý

Job summary

Wonil Hotel Perth, part of the Accor family, is seeking a friendly Food & Beverage Attendant to warmly greet guests and guide them through our culinary offerings. You will showcase product knowledge, elevate dining experiences, and collaborate with the team to deliver memorable events across outlets and venues.

Flexibility across early mornings, evenings, weekends is valued. Your role emphasizes customer service excellence, teamwork, and attentiveness to guest needs, contributing to seamless

Qualifications

Experience in hospitality customer service.
Proficiency with food & beverage protocols and service.
Flexibility with early mornings, evenings, weekends, and holidays.

Responsibilities

Create a welcoming atmosphere and memorable guest experiences.
Demonstrate problem-solving and maintain positive attitude when challenges arise.
Elevate dining experiences with personalised beverage and food suggestions.
Upsell thoughtfully to enhance guest experiences.
Source information to improve product knowledge.
Communicate confidently with guests and colleagues for seamless teamwork.
Prepare and reset service areas for smooth operations.

Skills

Customer service

Hospitality

RSA certification

Teamwork

Flexibility with shifts

Education

RSA or equivalent

Job description

Flexibility across early mornings, evenings, weekends is valued. Your role emphasizes customer service excellence, teamwork, and attentiveness to guest needs, contributing to seamless

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