Hotel Assistant Manager

The Pendle Inn Hotel; New South Wales; On-site; AUD 60,000 - 90,000; Full time

Job summary

The Pendle Inn Hotel in Australia seeks an experienced hospitality professional to oversee daily venue operations, lead and support staff, and deliver outstanding customer service in a fast-paced environment.

With a strong understanding of RSA requirements, gaming operations, WHS and responsible venue management, the successful candidate will supervise a team, act decisively and maintain a positive guest experience.

Qualifications

• Experience in a supervisory or Duty Manager role is highly regarded.
• Strong leadership and communication skills are essential.
• Solid understanding of RSA requirements, gaming operations and WHS is required.

Responsibilities

• Oversee daily venue operations.
• Lead and support staff to deliver quality service.
• Ensure smooth running of hotel operations and guest experience.

Skills

Leadership

Communication

Staff supervision

Customer service

Decision making

RSA knowledge

Gaming operations

Workplace health and safety

Venue management

Job description

Our ideal candidate is an experienced, confident and motivated hospitality professional with strong leadership and communication skills. They will have the ability to oversee daily venue operations, lead and support staff, deliver excellent customer service and ensure the smooth running of the hotel. We are looking for someone who is reliable, organised, approachable and capable of making sound decisions in a fast-paced hospitality environment.

The successful candidate will have a strong understanding of RSA requirements, gaming operations, workplace health and safety, and responsible venue management. Previous experience in a supervisory or Duty Manager role is highly regarded. We value someone who takes initiative, leads by example, works well under pressure and is passionate about creating a positive experience for both customers and staff.