Hospitality Worker

Crowne Plaza Alice Springs Lasseters; Alice Springs; On-site; AUD 75,000 - 80,000; Full time

Benefits offered by this job

25% discount on food and beverages

25% discount on Health Club + Day Spa

IHG Employee Benefits Program

Meals provided on eligible shifts

Uniforms provided and laundered

Training and career development

Staff and family social events

Job summary

Lasseters Hotel Casino in Alice Springs is seeking Hospitality Workers to support casino, restaurant, bars, hotel, and convention centre operations. The role focuses on friendly guest service, information sharing, and maintaining clean, safe environments across venues.

Benefits include substantial staff discounts, IHG Employee Benefits, meals on eligible shifts, uniforms, training, and social events. Salary ranges between $75,000 and $80,000 depending on experience.

Qualifications

• Previous hospitality experience (preferred).
• Certificate II or III in Hospitality (advantageous).
• Completed compulsory secondary education.
• Strong communication and customer service skills.
• Ability to work in a fast-paced environment.
• Positive attitude, reliability, and cultural awareness.
• Flexible, team-focused, and willing to learn.

Responsibilities

• Provide friendly, professional customer service.
• Support food & beverage, front-of-house, and guest service operations.
• Greet guests and share information about our venues and services.
• Maintain clean, safe, and well-presented areas.
• Assist with venue setup, clearing, restocking, and general service tasks.
• Work collaboratively with all departments to ensure smooth operations.

Skills

Customer service

Hospitality

Communication

Teamwork

Education

Certificate II/III in Hospitality

Job description

Hospitality Worker – Lasseters Hotel Casino | Alice Springs, NTEmployer: IRIS Capital – Lasseters Casino Operations Pty LtdPosition Type: Full-TimeSalary: $75,000 – $80,000 (depending on experience and skill set)Location: Alice Springs, NTLasseters Hotel Casino is seeking enthusiastic and customer-focused Hospitality Workers to join our dynamic team. This role supports operations across the Casino, restaurants, bars, hotel, and the Alice Springs Convention Centre.About the RoleProvide friendly, professional customer serviceSupport food & beverage, front-of-house, and guest service operationsGreet guests and share information about our venues and servicesMaintain clean, safe, and well-presented areasAssist with venue setup, clearing, restocking, and general service tasksWork collaboratively with all departments to ensure smooth operationsWhat We’re Looking ForPrevious hospitality experience (preferred)Certificate II or III in Hospitality (advantageous)Completion of compulsory secondary educationStrong communication and customer service skillsAbility to work in a fast-paced environmentPositive attitude, reliability, and cultural awarenessFlexible, team-focused, and willing to learnWe Offer You25% discount on food and beverages across Lasseters operations25% discount on Health Club memberships and Day Spa treatmentsIHG Employee Benefits ProgramMeals provided while on eligible shiftsUniforms provided and launderedTraining and career development opportunitiesStaff and family social events

About the Role

• Provide friendly, professional customer service

• Support food & beverage, front-of-house, and guest service operations

• Greet guests and share information about our venues and services

• Maintain clean, safe, and well-presented areas

• Assist with venue setup, clearing, restocking, and general service tasks

• Work collaboratively with all departments to ensure smooth operations

What We’re Looking For

• Previous hospitality experience (preferred)

• Certificate II or III in Hospitality (advantageous)

• Completion of compulsory secondary education

• Strong communication and customer service skills

• Ability to work in a fast-paced environment

• Positive attitude, reliability, and cultural awareness

• Flexible, team-focused, and willing to learn

We Offer You

• 25% discount on food and beverages across Lasseters operations

• 25% discount on Health Club memberships and Day Spa treatments

• IHG Employee Benefits Program

• Meals provided while on eligible shifts

• Uniforms provided and laundered

• Training and career development opportunities

• Staff and family social events