Event Organiser and Manager

Crowne Plaza Alice Springs Lasseters; Alice Springs; On-site; AUD 74,000 - 85,000; Full time

Benefits offered by this job

Discounts and staff benefits

Job summary

Lasseters Casino Operations Pty Ltd is seeking an organised Event Organiser/ Event Manager to deliver exceptional events across the Alice Springs Convention Centre, hotel venues, and Lasseters property.

You will coordinate logistics, manage timelines, and liaise with multiple departments to ensure seamless delivery and outstanding client service in Alice Springs, NT.

Qualifications

• AQF Diploma-level qualification with 2+ years experience.
• Qualifications in hospitality, hotel administration or events.
• Experience in hospitality or customer service.
• Demonstrated event management experience.
• Basic financial competency and understanding of event costings.
• Office administration experience.
• Experience with PMS such as Opera or Protel.
• Proficiency in MYOB, Word and Excel.

Responsibilities

• Coordinate all aspects of events from enquiry through to execution.
• Prepare detailed event documentation and communicate requirements to relevant departments.
• Organise client familiarisations, venue inspections, and appointments.
• Meet and greet event organisers with exceptional service.
• Liaise with F&B, Operations and AV teams to ensure smooth event delivery.
• Manage event logistics, timelines, room setups, and client expectations.
• Handle event administration including proposals, run sheets, and financial summaries.
• Maintain Lasseters’ reputation as a leading venue for conferences, functions and events.

Skills

Organisational skills

Attention to detail

Written communication

Verbal communication

Customer service

Integrity & professionalism

Multitasking under pressure

Education

AQF Diploma equivalence

Hospitality/Events qualification

Tools

Opera/Protel PMS

MYOB

Microsoft Word

Excel

Job description

Lasseters Main Menu - Employment Find out why our staff love working at Lasseters, view current opportunities and register your interest.

Event Organiser/ Event Manager – Lasseters Hotel Casino | Alice Springs, NT

Employer: IRIS Capital – Lasseters Casino Operations Pty Ltd
Position Type: Full-Time
Salary: $73,865 – $85,000 (depending on experience and skill set)
Location: Alice Springs, NT

Lasseters - Alice Springs Convention Centre is seeking a highly organised and customer-focused Event Organiser / Event Manager to join our team. These roles play a key part in delivering exceptional events across the Alice Springs Convention Centre, hotel venues, and wider Lasseters property. You will ensure event details are communicated clearly and professionally, coordinate all logistics, conduct venue familiarisations, meet with clients, and collaborate with internal departments to deliver seamless and memorable events.

About the Role

• Coordinate all aspects of events from initial enquiry through to execution
• Prepare detailed event documentation and communicate requirements to relevant departments
• Organise client familiarisations, venue inspections, and appointments
• Meet and greet event organisers, providing exceptional customer service and support
• Liaise with F&B, Operations and AV teams to ensure smooth event delivery
• Manage event logistics, timelines, room setups, and client expectations
• Handle event administration including proposals, confirmations, run sheets, and financial summaries
• Maintain Lasseters’ reputation as a leading venue for conferences, functions, and special events

What We’re Looking For

• Strong organisational skills and high attention to detail
• Excellent written and verbal communication
• Outstanding customer service capability
• Integrity, professionalism, and strong work ethic
• Ability to multitask and remain calm under pressure

Experience & Qualifications

• Relevant qualification equivalent to an AQF Diploma, with 2 years of experience
• Qualifications in hospitality, hotel administration, events, or similar fields
• Experience in hospitality or customer service
• Demonstrated event management experience
• Entry-level financial competency and understanding of event costings
• Office administration experience
• Experience with Property Management Systems (PMS) such as Opera or Protel
• Competence in MYOB, Microsoft Word, and Excel

We Offer You

• 25% discount on food and beverages across Lasseters operations
• Discounted Health Club membership and Day Spa treatments
• IHG Employee Benefits Program
• Meals provided while on eligible shifts
• Uniforms provided and laundered
• Training, professional development, and career progression pathways
• Staff and family social events