Hospitality Manager

Supreme Crown Pty Ltd; Melbourne; On-site; AUD 80,000 - 90,000; Full time

Job summary

The Duke of Edinburgh Hotel in Brunswick, Victoria, is seeking a qualified Full Time Hospitality Manager to lead daily hotel operations and supervise staff in a busy hospitality venue.

You will ensure compliance with liquor and gaming regulations, manage stock and procurement, and drive sales to meet targets while maintaining health, safety and excellent customer service.

Qualifications

• Minimum 1 year of experience in a busy hospitality environment.
• Certificate IV or higher in Hospitality Management (preferred).
• Proven expertise in the hotel sector.

Responsibilities

• Hands-on leadership and accountability of your team; supervise and evaluate performance.
• Manage day-to-day hotel operations; ensure smooth fronts and back-of-house.
• Control stock levels and order supplies as needed.
• Develop rosters for adequate staff coverage.
• Ensure compliance with liquor, gaming, and other regulations.
• Oversee gaming machines, TAB and Keno operations.
• Drive sales to meet targets and budgets.
• Maintain high standards of cleanliness, hygiene and safety.

Skills

Leadership

Customer service

Communication

OH&S

Education

Certificate IV in Hospitality Management

Job description

Category: Hospitality & Tourism / Management

Salary: $80,000 to $90,000 annual

Location: Brunswick, Victoria, Australia

Employment Type: Full time

The Duke of Edinburgh Hotel is seeking a qualified Full Time Hospitality Manager to join our team in Brunswick. This is a fantastic opportunity to work alongside passionate professionals in a thriving and dynamic hospitality environment.

Key Responsibilities

• Hands-on leadership and accountability of your team, including supervision and evaluation of performance.
• Managing day-to-day operations of the hotel, ensuring smooth running of all fronts and back of house functions.
• Controlling stock levels and ordering supplies as needed.
• Developing and implementing effective rosters to ensure adequate staff coverage.
• Ensuring compliance with liquor, gaming, and other regulatory requirements.
• Handling gaming machines, TAB, and Keno operations.
• Driving sales to meet your targets and budgets.
• Maintaining high standards of cleanliness and hygiene throughout the venue and supervising security arrangements.
• Ensuring all health and safety regulations are adhered to.
• Product procurement and creating quality food and beverage offers.
• Collaborating on promotional activities and events.
• Building strong relationships with customers to encourage repeat business.
• Handling customer complaints or issues in a professional manner.

Key Attributes & Requirements

• Minimum 1 year of experience working in a busy hospitality environment.
• Certificate IV or higher in Hospitality Management (preferred).
• Proven expertise in the hotel sector.
• Strong customer service focus with exceptional communication skills.
• Ability to liaise with a diverse clientele and build positive relationships.
• Flexible and adaptable, able to work weekdays and weekends.
• Professional presentation and strong leadership skills.
• Ability to work effectively under pressure and manage multiple responsibilities.
• Team player with a can-do attitude who can also work independently.
• Strong understanding of OH&S and food hygiene requirements.

Only shortlisted candidates will be contacted.