Hospitality F&B Attendant — Guest Delight & Events

IHG Hotels & Resorts; Melbourne; On-site; AUD 32,000 - 40,000; Full time

Job summary

IHG Hotels & Resorts in Melbourne is seeking a Hotel Food & Beverage Team Member to deliver exceptional service in the restaurant and bar. You will greet, seat and serve guests, manage room service orders, and support events with setup and packing down, while maintaining clean, well-stocked facilities.

The role requires RSA certification, flexibility across shifts, and strong communication. Multilingual ability and English fluency are advantageous for guest interactions.

Qualifications

• Previous experience in a Restaurant, Bars, Conference & Events or related position.
• Valid Responsible Service of Alcohol Certification.
• Computer system savvy with POS experience.
• Flexible attitude to shifts – early mornings and late nights.
• Excellent communication skills; English required; bilingual/multilingual advantageous.

Responsibilities

• Greet, seat and serve guests in the restaurant and bar.
• Attend to Room Service orders and deliver amenities.
• Set up and pack down of events and banqueting; assist with room service.
• Maintain cleanliness and stock in F&B areas; handle inventory.
• Adhere to Responsible Service of Alcohol regulations and brand standards.
• Collaborate with team to ensure a seamless guest experience; upsell when appropriate.

Skills

Communication skills

Team player

English proficiency

Flexible shifts

Multilingual

Education

Hospitality qualification

Tools

POS system

Job description

IHG Hotels & Resorts in Melbourne is seeking a Hotel Food & Beverage Team Member to deliver exceptional service in the restaurant and bar. You will greet, seat and serve guests, manage room service orders, and support events with setup and packing down, while maintaining clean, well-stocked facilities.

The role requires RSA certification, flexibility across shifts, and strong communication. Multilingual ability and English fluency are advantageous for guest interactions.