Food & Beverage Attendant

Hilton Hotels & Resorts; Melbourne; On-site; AUD 45,000 - 60,000; Full time

Benefits offered by this job

Worldwide travel discounts

Competitive wages

Growth & development opportunities

Employee Assistance Programs

Job summary

Hilton Melbourne Little Queen Street is seeking a Food & Beverage Attendant to support Breakfast and Lunch & Dinner services across Restaurant, In-Room Dining and Events. You will work on a rotating roster as part of a collaborative team delivering exceptional hospitality.

The ideal candidate brings a friendly, energetic disposition with a passion for great guest experiences. Experience in hospitality is valued, and a valid Victorian RSA certificate is required.

Qualifications

• Friendly, energetic disposition with strong customer service focus.
• Experience in restaurant, bar or function space is highly regarded.
• Must hold a current Victorian RSA certificate.

Responsibilities

• Demonstrate high standards of customer service.
• Receive orders and serve customer requests.
• Understand menu content and any changes or promotional activations.
• Maintain a clean, tidy and well-prepared service area.
• Prepare mise-en-place.

Skills

customer service

positive personality

fast-paced environment

presentation

communication skills

Education

Victorian 'Responsible Service of Alcohol' certificate

Job description

About Hilton Melbourne Little Queen Street

Hilton Melbourne Little Queen Street combines old world charm with modern luxuries! This stunning hotel in the heart of Melbourne’s CBD features 244 stylish guest rooms, including 10 spacious suites, a restaurant and bar, fully equipped gym and five meeting & event spaces.

About the role

We are currently seeking team members to support both our Breakfast and Lunch & Dinner services, with responsibilities across the Restaurant, In-Room Dining, and Events. As a Food & Beverage Attendant, you will play a pivotal role in ensuring that each and every guest has a memorable stay. Operating on a rotating roster, you will thrive as part of a collaborative team dedicated to delivering exceptional customer service. Specifically, this role will involve:

• Demonstrating high standards of customer service
• Receiving orders and serving customer requests
• Understanding menu content, and any changes or promotional activations
• Maintaining a clean, tidy and well-prepared service area
• Preparing of mise-en-place

What are we looking for?

We can teach you F&B skills, but you need to bring the personality!

• Have a friendly, positive, energetic disposition with a charismatic personality capable of delivering exceptional customer service
• Experience working in a restaurant, bar or function space is highly regarded
• Must have a current and valid Victorian ‘Responsible Service of Alcohol’ certificate
• Thrive in a fast-paced environment
• Excellent personal presentation and communication skills
• Have a passion for creating great experiences for our guests
• Ability to work around a 7 day week roster including weekends and public holidays

What will it be like to work for Hilton?

At Hilton we know that our Team Members are the reason behind our success so in turn we are committed to ensuring that Hilton is a workplace where you can Thrive and make time for what matters most. In 2026, Hilton was ranked as the #1 Hospitality Company by the Great Place to Work Institute in Australia. At Hilton, you can also look forward to receiving:

• Worldwide travel discounts at unbelievable rates for you and your friends and family!
• Competitive wages
• Free access to growth and development opportunities from top class providers; Harvard University and LinkedIn Learning just to name a few
• A workplace culture that foster personal wellbeing and gives you free access to Employee Assistance Programs to support your mental and physical wellbeing