F&B Room Service Attendant — Guest Experience (Part-Time)

IHG; Adelaide; Sur place; AUD 31 000 - 44 000; Temps partiel

Avantages offerts par ce poste

Paid birthday leave

Hotel perks: accommodation and food &飲

Enhanced parental leave

Flexible work options

Résumé du poste

IHG is seeking a Part-Time Food & Beverage Attendant in Adelaide to deliver memorable guest experiences. You will provide in-room service, respond to guest inquiries, manage cash and card transactions, and work with hotel teams to ensure a seamless guest journey. A rotating roster including nights, weekends, and public holidays is required.

The role requires beverage knowledge, RSA/Food Safety certifications, and the ability to lift up to 23 kg. A valid Australian work entitlement is essential.

Qualifications

• Experience & knowledge - strong beverage knowledge and previous experience working in a hotel, restaurant or bar is preferred.
• The strength to lift, push and pull big objects up to 23 kg, which can also involve bending and kneeling.
• Your strong attention to detail and problem-solving skills will turn issues into opportunities so every guest leaves with great memories.
• The flexibility to work across a rotating roster including nights, weekends and public holidays, must have weekday availability.
• Responsible Service of Alcohol Certification (SA/Nationally Accredited) & Food Safety Certificate.
• An unrestricted visa to work in Australia or be a permanent resident.

Responsabilités

• Provide exceptional in-room delivery of food and beverage experiences.
• Respond to guest calls and enquiries promptly, professionally, and with genuine care.
• Take, manage, and process cash and credit transactions accurately.
• Prepare and serve food and drinks to a high standard, highlighting promotions where appropriate.
• Set up, stock, and maintain your workstation, ensuring all supplies are replenished and equipment is fully operational.
• Set up and pack down the venue/outlet as required.
• Work closely with the restaurant, kitchen, and wider hotel teams to deliver a seamless guest experience.
• Maintain exceptional cleanliness standards across all work areas and equipment.
• Minimise waste and report any unsafe equipment, low supplies, or safety incidents to your supervisor or duty manager.
• Undertake ad-hoc duties as required to keep service running smoothly.

Connaissances

Beverage knowledge

Hotel/restaurant/bar experience

Lifting & physical effort

Attention to detail

Rotating roster availability

Customer service focus

Formation

RSA Certification

Food Safety Certificate

Description du poste

IHG is seeking a Part-Time Food & Beverage Attendant in Adelaide to deliver memorable guest experiences. You will provide in-room service, respond to guest inquiries, manage cash and card transactions, and work with hotel teams to ensure a seamless guest journey. A rotating roster including nights, weekends, and public holidays is required.

The role requires beverage knowledge, RSA/Food Safety certifications, and the ability to lift up to 23 kg. A valid Australian work entitlement is essential.