Hospitality Duty Manager | Lead Teams & Guest Experience

Aldi Stores; Rockhampton Regional; On-site; AUD 60,000 - 86,000; Full time

Job summary

Criterion Hotel in Australia is seeking a Duty Manager to lead daily operations across our bar, restaurant, and guest accommodation. You’ll ensure guests have an extraordinary experience and uphold the highest standards of service.

You’ll mentor and develop staff, manage staffing and inventory, monitor budgets, and ensure health, safety, and licensing compliance. This is a growth-focused role in a supportive, community-driven team.

Qualifications

• Experience leading hospitality teams.
• Proven ability to manage operations across bar, restaurant, and accommodation.
• Strong customer service focus.
• Knowledge of safety standards and licensing.

Responsibilities

• Oversee daily operations across bar, restaurant, and accommodation.
• Mentor and develop staff to uphold service standards.
• Handle guest inquiries and resolve issues to ensure memorable visits.
• Manage staffing, scheduling, and inventory while monitoring budgets.
• Champion safety and licensing compliance across the venue.

Skills

Leadership

Team development

Guest service

Operations management

Budgeting

Health & safety

Compliance

Staffing

Inventory management

Job description

Criterion Hotel in Australia is seeking a Duty Manager to lead daily operations across our bar, restaurant, and guest accommodation. You’ll ensure guests have an extraordinary experience and uphold the highest standards of service.

You’ll mentor and develop staff, manage staffing and inventory, monitor budgets, and ensure health, safety, and licensing compliance. This is a growth-focused role in a supportive, community-driven team.