Clinical Admin Support Officer - Outpatients & Switchboard

NSW Health; Newcastle; On-site; AUD 74,000 - 76,000; Full time

Job summary

NSW Health is seeking a Clinical Support Officer – Outpatients, Switchboard and Mailroom on a targeted basis. The role is a Temporary Full Time position to December 2027, paying AU$73,915.12 to AU$76,218.80 per year, with a 38-hour week.

The appointee will provide administrative services, rostering, recruitment support, and supply management within a busy clinical service. The successful candidate will participate in accreditation and incident management processes and act as a proxy for the

Qualifications

• Hold or is willing to undertake a Certificate III in Health Administration or equivalent.

Responsibilities

• Provide timely administrative transactional services to support clinical services under the N/MUM.
• Maintain ward/unit rosters including approved roster changes using relevant IT systems.
• Undertake administrative tasks in workforce matters including rostering, recruitment, performance reviews, leave and payroll.
• Liaise with Health Share to clarify staff pay and leave enquiries as requested by the Service Manager.
• Support recruitment of staff to the ward/unit and assist with replacements from casual pools as directed.
• Monitor audit and organise the purchase of medical and non-medical supplies and equipment to ensure availability.
• Organise documents and schedule for attendees in forward-based meetings involving medical, nursing and allied health staff.
• Assist with daily staff scheduling to support multidisciplinary ward rounds.

Skills

Administrative support

Roster management

Payroll processing

Staff scheduling

Interpersonal communication

Education

Certificate III in Health Administration

Tools

Roster software

Payroll systems

Health information systems

Job description

NSW Health is seeking a Clinical Support Officer – Outpatients, Switchboard and Mailroom on a targeted basis. The role is a Temporary Full Time position to December 2027, paying AU$73,915.12 to AU$76,218.80 per year, with a 38-hour week.

The appointee will provide administrative services, rostering, recruitment support, and supply management within a busy clinical service. The successful candidate will participate in accreditation and incident management processes and act as a proxy for the