Hospital Switchboard Operator – 24/7 Roster

South Eastern Sydney Local Health District (SESLHD); Sydney; On-site; AUD 71,000 - 74,000; Full time

Benefits offered by this job

Up to 12 days off per year (Full-Time)

Salary packaging options for living, E

Discounted gym memberships

Employee Assistance Program (EAP)

Discounted Private Health Insurance

Job summary

South Eastern Sydney Local Health District (SESLHD) is seeking a Telephonist Level 2 at Sutherland Hospital, Caringbah. The role provides quality customer service to patients, staff and the public, managing day-to-day telecommunication services including PABX/VoIP and paging.

Full-time permanent or part-time hours are available, with a 38-hour week and a roster that includes 24/7 coverage. Applications close 8 October 2026.

Qualifications

• Proven customer service skills.
• Proven organisational skills and ability to work with limited supervision.
• Demonstrated effective communication and interpersonal skills.
• Proven ability to work as part of a team and in a busy environment.

Responsibilities

• Provide quality customer service to patients, employees and members of the public, ensuring a respectful and helpful response to all face-to-face and telephone enquiries.
• To be responsible for the day to day running and operation of Telecommunication services including PABX/VoIP/Spectralink telephone services, MIE (Message Integration Engine) and Paging services.
• Facilitate timely access to people and services and support a positive opinion of the health service.

Skills

Customer service

Switchboard

Communication

Teamwork

Job description

South Eastern Sydney Local Health District (SESLHD) is seeking a Telephonist Level 2 at Sutherland Hospital, Caringbah. The role provides quality customer service to patients, staff and the public, managing day-to-day telecommunication services including PABX/VoIP and paging.

Full-time permanent or part-time hours are available, with a 38-hour week and a roster that includes 24/7 coverage. Applications close 8 October 2026.