Hospital Switchboard & Communications Coordinator

Central Queensland Hospital and Health Service; Rockhampton Regional; On-site; AUD 80,000 - 89,000; Full time

Benefits offered by this job

Professional development opportunities

Flexible work-life balance

Salary sacrificing options

Paid parental leave

Employee Assistance Program

Discounted private health insurance

Fitness Passport

Job summary

Central Queensland Hospital and Health Service is seeking a vigilant and patient-focused Communications Officer at Rockhampton Hospital. You will answer calls, connect people to the right service, and keep information flowing smoothly across teams.

duties include managing pagers and staff updates, recognising emergencies quickly, following protocols, and coordinating after-hours travel and accommodation while supporting administrative tasks to keep the shift on track.

Qualifications

• Use judgment and initiative when busy or unexpected.
• Communicate clearly with patients, visitors and staff.
• Accurate and up-to-date information management.

Responsibilities

• Be the voice of the hospital; answer calls and connect people to the right place.
• Manage pagers, communication systems and staff updates.
• Recognise emergencies quickly and follow hospital protocols.
• Coordinate after-hours travel and accommodation; support admin tasks.

Skills

Judgment and initiative

Communication

Team collaboration

Tools

Microsoft Word

Excel

Job description

Central Queensland Hospital and Health Service is seeking a vigilant and patient-focused Communications Officer at Rockhampton Hospital. You will answer calls, connect people to the right service, and keep information flowing smoothly across teams.

duties include managing pagers and staff updates, recognising emergencies quickly, following protocols, and coordinating after-hours travel and accommodation while supporting administrative tasks to keep the shift on track.