Homing Specialist - Room Matcher & Guest Concierge

Sweet Pea Living; Sydney; On-site; AUD 100,000 - 125,000; Full time

Benefits offered by this job

Company car

Superannuation

Job summary

Sweet Pea Living is seeking a Homing Specialist (Guest Relations, Share Homes) in Sydney. You will be the first voice applicants hear, helping them find the right room and home.

The role involves showing rooms, matching applicants, running move-ins, and keeping room ads fresh. You’ll be on the road between homes, often in the company car, and trained by the Operations Manager in a small team.

Qualifications

• Experience in hospitality or front desk roles.
• Excellent communication and empathy.
• Ability to be on the road between homes and use a company car.

Responsibilities

• Answer enquiries the same day and phone first.
• Show rooms at private viewings.
• Sort through applicants and match right person to home.
• Run move-ins from yes to keys.
• Write and refresh room ads.
• Prepare rooms for viewings with a quick tidy.
• Work on-site across the Inner West with company car.

Skills

Customer service

Hospitality experience

Communication

Job description

Sweet Pea Living is seeking a Homing Specialist (Guest Relations, Share Homes) in Sydney. You will be the first voice applicants hear, helping them find the right room and home.

The role involves showing rooms, matching applicants, running move-ins, and keeping room ads fresh. You’ll be on the road between homes, often in the company car, and trained by the Operations Manager in a small team.