Homing Specialist (Guest Relations, Share Homes)

Sweet Pea Living; Sydney; Presencial; AUD 100.000 - 125.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Company car

Superannuation

Descripción de la vacante

Sweet Pea Living is seeking a Homing Specialist (Guest Relations, Share Homes) in Sydney. You will be the first voice applicants hear, helping them find the right room and home.

The role involves showing rooms, matching applicants, running move-ins, and keeping room ads fresh. You’ll be on the road between homes, often in the company car, and trained by the Operations Manager in a small team.

Formación

• Experience in hospitality or front desk roles.
• Excellent communication and empathy.
• Ability to be on the road between homes and use a company car.

Responsabilidades

• Answer enquiries the same day and phone first.
• Show rooms at private viewings.
• Sort through applicants and match right person to home.
• Run move-ins from yes to keys.
• Write and refresh room ads.
• Prepare rooms for viewings with a quick tidy.
• Work on-site across the Inner West with company car.

Conocimientos

Customer service

Hospitality experience

Communication

Descripción del empleo

Homing Specialist (Guest Relations, Share Homes)

You're the one who remembers names, calls back when you said you would, and gets a kick out of finding someone the right fit. Maybe that's been in hospitality, on a hotel desk or as an EA. Now you want a role where that is the whole job.

Who we are

Sweet Pea Living is a Sydney-based family business that's been quietly kicking goals in share housing for nearly 20 years.

No corporate fluff. No suits. No ego. Just a small team that gives a damn about the people who live in our homes.

Service is the product

Great customer service is disappearing from most industries. Not here. Looking after the people who live in our homes, really looking after them, is the standard, and it's not negotiable.

The role

You'll be the first voice someone hears when they're looking for a room with us, and the person who finds them the right home.

Answer every enquiry the same day, phone first

Show our rooms at private viewings

Sort through applicants and match the right person to the right home

Run move-ins from yes to keys

Write and refresh our room ads

Get each room ready before a viewing, a quick tidy included

You'll be trained one on one by our Operations Manager, in a small team of three.

This is a hands‑on role. Most days you'll be on the road between our homes in the company car, on your feet at viewings and up and down stairs.

This probably isn't for you if...

You want a hard‑sell sales job. This is customer service with a number on it.

You leave messages sitting until tomorrow.

You need someone checking up on you.

The package

$100,000 - $125,000 + company car + super.

Full time, we are based out of Rozelle and predominantly the Inner West. Start ASAP.

Ideally you'll live within 30 minutes of Rozelle. This role is on the ground across the Inner West every day, so a long commute won't work, company car or not.