Home & Living Department Lead - Flagship Big-Box

Frontline Recruitment Group; Brisbane; On-site; AUD 68,000 - 83,000; Full time

Benefits offered by this job

Rotating leadership roster

Career progression opportunities

Leadership development

Job summary

Frontline Recruitment Group in Brisbane is seeking a Department Manager to lead a high-profile Home & Living department in a flagship store. You will supervise a large team, drive customer-focused service and ensure operational excellence in a fast-paced environment.

This full-time, permanent role offers hands-on leadership, stock control, visual merchandising, and strong KPI oversight to deliver outstanding results while mentoring staff and building a positive team culture.

Qualifications

• Proven leadership in big-box or large-format retail environments.
• Experience managing high-volume departments with large stock holdings.
• Strong people leadership and coaching capability.
• Excellent organisational and operational management skills.
• Comfortable working with KPIs and commercial performance.
• Hands-on leadership style with a passion for customer service.
• Experience in homewares, furnishings or related segments is advantageous.
• Ability to thrive in a fast-paced retail setting.

Responsibilities

• Lead the day-to-day operations of a busy Home & Living department.
• Coach, motivate and develop a high-performing retail team.
• Drive department performance through exceptional customer service and commercial excellence.
• Manage stock flow, inventory and replenishment within a high-volume environment.
• Maintain outstanding visual merchandising and presentation standards.
• Analyse department performance and identify opportunities for improvement.
• Ensure operational processes, safety standards and compliance are consistently achieved.
• Lead from the front, creating an engaging and customer-focused team culture.

Skills

Leadership

People management

Coaching

Customer service

Operational management

KPIs

Team development

High-volume retail

Job description

Frontline Recruitment Group in Brisbane is seeking a Department Manager to lead a high-profile Home & Living department in a flagship store. You will supervise a large team, drive customer-focused service and ensure operational excellence in a fast-paced environment.

This full-time, permanent role offers hands-on leadership, stock control, visual merchandising, and strong KPI oversight to deliver outstanding results while mentoring staff and building a positive team culture.