Retail Dept Manager: Lead Merch & KPI Growth

Spotlight Retail Group; Mackay Regional; On-site; AUD 70,000 - 95,000; Full time

Benefits offered by this job

Competitive Salary + Super + Quarterly

Leadership Training Program

Join a high-performing, values-based 팀

Employee Assistance Program

Discount % card for Spotlight

Culture with incentives

Job summary

Spotlight Retail Group is seeking a proactive Dept Manager / Team Leader / Assistant Store Manager to support the Store Manager and drive department performance in a high-volume retail environment in Queensland. You will lead operations, ensure stock accuracy, and focus on sales growth while delivering exceptional customer service.

Ideal candidates will have strong retail leadership experience, visual merchandising skills, and a hands-on, owner's mindset.

Qualifications

• Strong retail leadership experience required.
• Experience in visual merchandising and managing stock.
• Excellent verbal and written communication skills.
• Owner's mindset for your department and team.

Responsibilities

• Support the Store Manager in daily operations.
• Monitor daily stock recovery in your department.
• Achieve sales growth and meet department KPI targets.
• Build and coach your team to deliver exceptional customer service.
• Lead by example in all areas of the department.
• Manage high volumes of stock and ensure stock integrity.

Skills

Retail Leadership

Visual Merchandising

Stock Management

Customer Service

Team Building

IT Competency

First Aid

Job description

Spotlight Retail Group is seeking a proactive Dept Manager / Team Leader / Assistant Store Manager to support the Store Manager and drive department performance in a high-volume retail environment in Queensland. You will lead operations, ensure stock accuracy, and focus on sales growth while delivering exceptional customer service.

Ideal candidates will have strong retail leadership experience, visual merchandising skills, and a hands-on, owner's mindset.