Home Care Supervisor

NEX Building Group; Adelaide; Hybrid; AUD 90,000 - 120,000; Full time

Benefits offered by this job

Home discount

Income protection insurance

Purchased leave

Parental leave

Employee discounts

Job summary

Weeks is seeking a Maintenance and Warranty Supervisor to join the Service & Warranty Team. You will manage 3-month maintenance checks post-handover and coordinate defect rectification across the Southern region of Adelaide, ensuring quality and timely delivery.

Role requires carpentry background, leadership of trades/contractors, strong client communication, and willingness to travel with a valid driver’s licence. On-site work with growth opportunities within NEX Building Group.

Qualifications

• Trade background, ideally in Carpentry or similar field.
• Proven leadership experience, managing trades and contractors.
• Strong communication skills with the ability to build and maintain client relations.
• Highly organised with strong attention to detail and process compliance.
• A full driver’s licence to operate company service vehicle.
• Willingness to travel to and from jobs as scheduled.
• Positive attitude with the ability to work by yourself or within a team.

Responsibilities

• Conducting 3 month maintenance checks of new homes located across the Southern region of Adelaide.
• Compiling reports on identified defects.
• Overseeing timely and quality completion of all identified work as per job sheets.
• Communicating with clients to propose actions according to Service and Warranty guidelines and with various teams to provide information and updates on maintenance works.
• Following up outstanding works from our trades and contractors as needed.
• Ensuring that all general maintenance as per the defect list is completed to the highest quality.
• Complete inspection checklists for regional allocated display homes periodically or as required.
• Support the Construction team during the on-site journey.

Skills

Trade background

Leadership

Communication

Organised

Driver's license

Willingness to travel

Team player

Job description

Maintenance and Warranty Supervisor

• Join the leading residential builder in South Australia
• Travel across Adelaide’s southern region | Keswick Head office
• Discounts on gym memberships, motor vehicles, home appliances, energy, health insurance and more

At Weeks, we’ve been building beautiful homes for South Australians for over 30 years. Every one of these spaces is unique and forms a place where people and families come together to make memories that will last a lifetime. We believe that by helping to bring these spaces to life is one of the most important jobs of all. Our company culture is focussed on safety, innovation, and quality.

We are proud to belong to the NEX Building Group, a diverse and expanding organisation with over 1300 passionate employees whose purpose is to build beautiful homes for Australians. Established in 1987 and continuing to evolve both organically and through acquisition, we are well positioned for growth and committed to achieving our vision of being Australia’s leading home building group.

Building new homes and better futures for Australians is a true honour and so rewarding. Here are some other rewards and benefits we offer our employees.

Our perks and benefits

• Discount on building a home with any of our building brands (after qualifying period)
• Income protection insurance– 100% funded by NEX. Covers up to 2 years at 75% of base salary in case of illness or injury
• Purchased leave – opportunity to apply for up to 2 weeks extra leave each year
• Paid Parental leave - 12 weeks for the primary carer and 4 weeks for secondary carer (we’re proud to be industry leading with this benefit!)
• Employee discounts on gym memberships (Fitness Passport), motor vehicles (Mitsubishi), home appliances, energy, health insurance and more
• AIA Vitality health and wellbeing program
• A genuine focus on diversity and inclusion (we’re proud of our Women in Construction Program and annual Building Inclusivity Awards)
• Employee assistance program to support your mental, financial and physical wellbeing
• A huge catalogue of online learning and ongoing professional development programs
• NAWIC and HIA corporate membership
• Attractive remuneration
• And so much more!

About the opportunity

The Maintenance Supervisor is a part of the Service & Warranty Team. In this highly rewarding role, your focus will be to manage 3-month maintenance checks post-handover and complete or co-ordinate defect rectification work in line with our contractual requirements and quality standards. More specifically, your responsibilities will include:

• Conducting 3 month maintenance checks of new homes located across the Southern region of Adelaide.
• Compiling reports on identified defects
• Overseeing timely and quality completion of all identified work as per job sheets
• Communicating with clients to propose actions according to Service and Warranty guidelines and with various teams to provide information and updates on maintenance works
• Following up outstanding works from our trades and contractors as needed
• Ensuring that all general maintenance as per the defect list is completed to the highest quality
• Complete inspection checklists for regional allocated display homes periodically or as required.
• Support the Construction team during the on-site journey

About you

You will share a passion for our purpose and be aligned to our core values; better together, be accountable, people matter and think bigger. In addition, you will:

• Trade background, ideally in Carpentry or similar field
• Proven leadership experience, managing trades and contactors
• Strong communication skills with the ability to build and maintain client relations
• Highly organised with strong attention to detail and process compliance
• A full driver’s licence to operate company service vehicle
• Willingness to travel to and from jobs as scheduled
• A positive attitude with the ability to work by yourself or within a team

We are keen to improve female (and other marginalised groups) representation in our workplaces. If this role appeals to you but you don’t feel you tick every box, we encourage you to still apply. We’d love to have a chat with you about your career goals.

Interested?

The appointment of successful applicants will be subject to satisfactory employment screening and depending on the inherent requirements of the role, may involve the completion of a National Police Check and a pre-employment medical.