Home Care Serviceperson

NEX Building Group Pty Ltd; Adelaide; On-site; AUD 60,000 - 76,000; Full time

Benefits offered by this job

Home discounts

Income protection

Purchased leave

Parental leave

Gym discounts

AIA Vitality program

Diversity & inclusion

Employee assistance

Learning & development

NAWIC & HIA memberships

Attractive remuneration

Job summary

Weeks, a leading residential home builder in SA, is seeking a Maintenance Serviceperson – New Homes to complete defect rectification work on our new homes across North Adelaide. You will log work and communicate with the team while ensuring high quality outcomes.

Reporting to the Maintenance Supervisor, you will travel within the northern region, bring a trade background, and provide excellent customer service to clients and trades, ensuring timely delivery and compliance with warranty

Qualifications

• Trade background in painting, carpentry, tiling or similar.
• Strong customer service skills.
• Competent computer and reporting skills.
• Full driver’s license to operate company vehicle.
• Willingness to travel to and from jobs as scheduled.
• Ability to work independently or in a team.

Responsibilities

• Complete/coordinate defect rectification work on new homes across North Adelaide.
• Log work in software and communicate with the wider team.
• Propose actions to clients per service and warranty guidelines.
• Monitor contractor progress and follow up outstanding works with trades.
• Manage van supplies and stock levels; order materials as required.
• Assist with overflow jobs in the South to meet timeframes.

Skills

Customer service

Computer skills

Prioritisation

Driver's license

Travel willingness

Team player

Education

Trade background

Job description

Maintenance Serviceperson – New Homes

• Join the most recognised and respected residential home builder in SA
• Carry out quality maintenance rectification work on new homes post‑handover
• Keswick head office | Travel within the northern region

At Weeks, we’ve been building beautiful homes for South Australians for over 30 years. Every one of these spaces is unique and forms a place where people and families come together to make memories that will last a lifetime. We believe that by helping to bring these spaces to life is one of the most important jobs of all. Our company culture is focussed on safety, innovation, and quality.

We are proud to belong to the NEX Building Group, a diverse and expanding organisation with over 1300 passionate employees whose purpose is to build beautiful homes for Australians. Established in 1987 and continuing to evolve both organically and through acquisition, we are well positioned for growth and committed to achieving our vision of being Australia’s leading home building group.

Building new homes and better futures for Australians is a true honour and so rewarding. Here are some other rewards and benefits we offer our employees.

Our perks and benefits

• Discount on building a home with any of our building brands (after qualifying period)
• Income protection insurance– 100% funded by NEX. Covers up to 2 years at 75% of base salary in case of illness or injury
• Purchased leave – opportunity to apply for up to 2 weeks extra leave each year
• Paid Parental leave - 12 weeks for the primary carer and 4 weeks for secondary carer (we’re proud to be industry leading with this benefit!)
• Employee discounts on gym memberships (Fitness Passport), motor vehicles (Mitsubishi), home appliances, energy, health insurance and more
• AIA Vitality health and wellbeing program
• A genuine focus on diversity and inclusion (we’re proud of our Women in Construction Program and annual Building Inclusivity Awards)
• Employee assistance program to support your mental, financial and physical wellbeing
• A huge catalogue of online learning and ongoing professional development programs
• NAWIC and HIA corporate membership
• Attractive remuneration
• And so much more!

About the opportunity

The Maintenance Serviceperson reports to the Maintenance Supervisor and is part of the Maintenance team. The key focus of this role will be to complete or coordinate defect rectification work on our homes in line with our contractual requirements and quality standards. More specifically, you will:

• Completing general maintenance and warranty work from the defect list to the highest quality of new homes located across North Adelaide
• Log work completed in software, ensuring effective communication is maintained with the wider team
• Communicating with clients to propose actions according to Service and Warranty guidelines
• Assisting with the monitoring of contractor progress and following up outstanding works from our trades and contractors as needed
• Manage van supplies and ensure sufficient stock levels, ordering and picking up materials as required
• Assist with overflow jobs in the South to ensure jobs are completed within timeframes

About you

• A trade background, preferably painting, carpentry, tiling or similar experience
• Strong Customer service skills to communicate with clients and various teams to provide information and updates on maintenance works
• Competent computer and reporting skills
• An ability to prioritise effectively whilst ensuring exceptional attention to detail
• A full driver’s licence to operate company service vehicle
• Willingness to travel to and from jobs as scheduled
• A positive attitude with the ability to work by yourself or within a team

We are keen to improve female (and other marginalised groups) representation in our workplaces. If this role appeals to you but you don’t feel you tick every box, we encourage you to still apply. We’d love to have a chat with you about your career goals.

Interested?

The appointment of successful applicants will be subject to satisfactory employment screening and depending on the inherent requirements of the role, may involve the completion of a National Police Check and a pre‑employment medical.