Maintenance & Warranties Inspector

Henley Homes; City of Monash; On-site; AUD 70,000 - 90,000; Full time

Benefits offered by this job

Company vehicle

Employee benefits

Supportive company culture

Job summary

A leading building company in Australia is seeking a Home Assurance Inspector to oversee maintenance and warranty work for new homes. The ideal candidate will have a strong construction background, excellent communication and problem-solving skills, and a thorough knowledge of Australian building standards. This full-time role includes a company vehicle and other benefits, fostering a diverse and inclusive culture. Join our committed team, contributing to quality service and community impact.

Qualifications

• Proven track record in construction, warranty, or building supervision.
• Ability to thrive under pressure while managing tasks effectively.
• Thorough knowledge of legal obligations like OH&S and building codes.

Responsibilities

• Supervise maintenance and warranty work for new home customers.
• Resolve customer concerns professionally and ensure quality standards.
• Oversee contractors and tradespeople on-site.

Skills

Communication skills

Problem-solving skills

Time management

Knowledge of Rescode and Australian Standards

Job description

• Stable employer with strong financial backing of our partner Sumitomo
• Enjoy great employee benefits, company vehicle and the support of a national company

We have an exciting opportunity for a Home Assurance Inspector (often referred to as a Maintenance & Warranty Supervisor), to join our Home Assurance team as Henley continues to deliver exceptional service to our New Home customers.

This role is designed to supervise maintenance and warranty work carried out by subcontractors and suppliers to clients' newly built homes. This role is based in the Southeast region of Melbourne and is a permanent full-time opportunity where you'll be provided with a fully maintained vehicle, Laptop, IPAD & phone.

About the Role:

Reporting to our Home Assurance Operations Manager, you will use your extensive building industry experience to supervise resources in the provision of warranty and maintenance services for our new home customers.

Main responsibilities include:

• Directly resolving new home customers' concerns and issues in a professional manner.
• Ensuring all maintenance and warranty work is completed to Henley's quality standards.
• Complying with legal obligations such as OH&S, building (BCA), energy, fire, and electrical codes.
• Overseeing contractors, tradespeople, and suppliers onsite.
• Achieving set maintenance and warranty targets all within set timeframes.
• Effectively communicating with all internal and external stakeholders.

About You:

Ideally you have a proven track record in a construction, warranty, or building supervisor position with excellent time management skills and the tendency to thrive under pressure.

As a professional communicator with the ability to problem solve, the key to your success will be to professionally engage each task in a well-planned, fully accountable manner where your commitment to service excellence, quality, and delivering results is second to none.

With residential construction and trade experience, you have a thorough knowledge of current Rescode, Australian Standards, and BCA and your approach to supervising works is by prioritising quality and compliance.

About Us:

Henley Properties is a volume building company like no other and we mean it. We are supported by our long-term partnership with Sumitomo Forestry Group. We are committed to quality, behave with integrity, communicate collaboratively and professionally and deliver service excellence each and every time.

We care deeply about our internal family—and our wider community. Over the past 35 years, we’ve proudly donated more than $35 million and 80 homes, building strong partnerships with organisations like the Royal Children’s Hospital and the Mater Little Miracles Foundation. These relationships reflect our commitment to making a meaningful difference, not just in the lives of our clients, but in the communities we serve.

We build over 2,500 homes per year across Australia. Our continued growth means there’s ample room to develop with a stable future in-front of you. Here at Henley, your efforts, time and energy will always be recognised and be rewarded through our leaders, your peers and valued customers.

Join our team:

We are Henley, where everyone is welcome. We celebrate all cultures and know that the more diverse and inclusive we are, the better we can serve our community. We are proud to be part of the Sumitomo Forestry Group and our shared philosophy of fairness and integrity.