Home Care Partner — Build Care Plans & Impact Lives

CatholicCare Central Queensland; Queensland; On-site; AUD 80,000 - 90,000; Full time

Job summary

CatholicCare Central Queensland in Bundaberg is seeking a dedicated Care Partner to support a defined portfolio of clients in the Community Care program. You will be the primary contact, helping clients live safely and with dignity at home while coordinating services and funding.

The role focuses on goal-driven care, developing personalised care plans, monitoring progress, and collaborating with service coordinators to book services.

Qualifications

• Minimum two (2) years’ demonstrated experience in care management.
• Demonstrated experience supporting individuals through the development of care goals and personalised care plans; and
• Formal training in Case Management through a recognised course/program.

Responsibilities

• Provide information, support and referrals and complete appropriate intake processes and assessments.
• Develop personalised care plans with the client, which address the clients’ unique care needs, and outline how services will support them achieve their goals.
• Ongoing monitoring of clients’ progress against the identified care goals, conducting reviews and assessments needed to ensure full support.
• Collaborate with service coordinators to secure appropriate service bookings that align with clients’ identified goals.
• Oversee client budgets to ensure services are delivered in compliance with legislative guidelines.
• Ensure clients can exercise choice and control within the framework and structure of their funded programs.

Skills

Care management experience

Personalised care plans

Sales strategies

Education

Case management training

Job description

CatholicCare Central Queensland in Bundaberg is seeking a dedicated Care Partner to support a defined portfolio of clients in the Community Care program. You will be the primary contact, helping clients live safely and with dignity at home while coordinating services and funding.

The role focuses on goal-driven care, developing personalised care plans, monitoring progress, and collaborating with service coordinators to book services.