Care Partner - Home Care Manager

Bolton Clarke Careers; Brisbane; On-site; AUD 65,000 - 90,000; Full time

Benefits offered by this job

Generous salary packaging

Not-for-profit tax benefits – up to $?

Private health insurance

Gym discounts

Employee Assistance Program for staff

Job summary

Bolton Clarke Group in Brisbane, Queensland, invites applications for a Care Partner to oversee care management activities across home care and community support. You will work with a clinical team to plan and coordinate services that help older people live safely and independently at home.

Key responsibilities include developing individualised care plans, liaising with GPs and allied health, maintaining precise care notes, and ensuring compliant claims under Support at Home rules.

Qualifications

• Cert III Individual Support, or Diploma-level qualification in Nursing, Community Services, Aged Care, Case Management, or equivalent experience.
• Demonstrated experience in care coordination, case management or similar roles in aged care, health, or disability services.
• Strong understanding of the Support at Home Program, Quality Standards, and aged care rights.
• Strong communication, empathy and cultural competence.
• Competence in interpreting clinical guidance and escalating appropriately.

Responsibilities

• Collaborate with participants to develop individualised care plans, incorporating goals, service preferences, culture, risk factors and AT-HM requirements.
• Liaise with general practitioners, specialists, and allied health providers to ensure integrated care.
• Review care notes and service delivery data; identify and address emerging risks or changes in participant needs.
• Maintain accurate, timely care notes and ensure documentation supports outcomes under the Strengthened Aged Care Quality Standards.
• Ensure care management claims comply with Support at Home business rules, excluding administrative, rostering or travel tasks.
• Monitor spending to prevent underspends and overspends and align resource allocation with changing needs.
• Facilitate or participate in case conferences, ensuring care plans reflect shared decision-making and supported risk-taking.

Skills

Strong communication

Empathy

Cultural competence

Interpreting clinical guidance

Education

Cert III Individual Support

Diploma in Nursing

Diploma in Community Services

Diploma in Aged Care or Case Management

Job description

Bolton Clarke Group in Brisbane, Queensland, invites applications for a Care Partner to oversee care management activities across home care and community support. You will work with a clinical team to plan and coordinate services that help older people live safely and independently at home.

Key responsibilities include developing individualised care plans, liaising with GPs and allied health, maintaining precise care notes, and ensuring compliant claims under Support at Home rules.