Home-Build Client Liaison Coordinator

Virginia Polytechnic Institute and State University (VT); City of Brisbane; On-site; AUD 65,000 - 90,000; Full time

Benefits offered by this job

Employee discounts on homes

Well-being program

Learning & development access

Novated leasing options

Employee discounts across products

Job summary

Simonds is seeking a Customer Relationship Coordinator to join our busy Loganholme office. You will manage a portfolio of clients and guide them through building their new home, with responsibilities including weekly client updates, pre-site administration, meetings, and file notes.

The role requires strong administration and customer service skills, an adaptable communication style, and the ability to work collaboratively within a tight-knit team in a fast-paced environment.

Qualifications

• Proven administration experience in a customer-facing environment.
• Demonstrated ability to deliver high-quality customer service.
• Strong communication and interpersonal skills.
• Ability to multi-task and manage multiple client files.

Responsibilities

• Communicate with clients weekly to provide updates.
• Manage pre-site administration for a portfolio of clients.
• Coordinate and book client meetings.
• Ensure client files are updated with notes and information.
• Liaise with external parties regarding finance and land information.
• Maintain knowledge of Simonds products and promotions.
• Coordinate with other departments to track file progress.

Skills

Administration experience

Customer service

Communication skills

Organisational skills

Team collaboration

Attention to detail

Job description

Simonds is seeking a Customer Relationship Coordinator to join our busy Loganholme office. You will manage a portfolio of clients and guide them through building their new home, with responsibilities including weekly client updates, pre-site administration, meetings, and file notes.

The role requires strong administration and customer service skills, an adaptable communication style, and the ability to work collaboratively within a tight-knit team in a fast-paced environment.