Home-Build Client Relations Coordinator

Simonds Homes Melbourne Pty. Ltd.; Australia; Hybrid; AUD 55,000 - 75,000; Full time

Benefits offered by this job

Generous employee benefits

Annual leave benefits

Employee well-being program

Learning and development program

Novated leasing and discounts

Partnerships and staff discounts

Job summary

Simonds Homes Melbourne Pty. Ltd. is seeking a full-time Customer Relationship Coordinator (CRC) to join our Loganholme office.

You will manage a client portfolio through the building process, providing weekly updates and coordinating meetings while handling pre-site administration and file notes. The role requires proven administration experience, exceptional customer service, and an ability to multi-task in a fast-paced environment.

Qualifications

• Proven administration experience within a fast-paced environment.
• Delivery of outstanding customer service to internal and external customers.
• Adaptable communication style to build rapport quickly.
• Ability to multi-task and meet deadlines with high attention to detail.
• Strong planning, organising and time management capabilities.
• Excellent interpersonal and communication skills.
• Positive, professional approach in a goal-orientated environment.

Responsibilities

• Communicate with clients on a weekly basis to provide updates.
• Manage pre-site administration for a portfolio of clients.
• Coordinate and book client meetings.
• Ensure client files have accurate notes and information.
• Liaise with external parties regarding client finances and land information.
• Maintain knowledge of Simonds products and promotions.
• Coordinate with other departments on file progress as required.

Skills

Administration experience

Customer service

Communication skills

Time management

Organisational skills

Teamwork

Attention to detail

Job description

Simonds Homes Melbourne Pty. Ltd. is seeking a full-time Customer Relationship Coordinator (CRC) to join our Loganholme office.

You will manage a client portfolio through the building process, providing weekly updates and coordinating meetings while handling pre-site administration and file notes. The role requires proven administration experience, exceptional customer service, and an ability to multi-task in a fast-paced environment.