HJ Hamilton - Assistant Manager

OTR; Hamilton; On-site; AUD 55,000 - 75,000; Full time

Benefits offered by this job

On-the-job training

Flexible shifts

Staff discounts

Uniforms provided

Accredited qualifications

Step-Up bonus

OTR App benefits

Development opportunities

Job summary

OTR is seeking an Assistant Restaurant Manager to support the Restaurant Manager in all restaurant operations, focusing on guest satisfaction, quality, service and cleanliness. You will lead crew development, drive profitability and ensure safe, efficient operations across shifts.

This role includes a 12-week training plan with Crew Station, Leadership/Management training and certification to prepare you for success within our Hungry Jack's brand.

Qualifications

• Retail or Hospitality leadership experience.
• Exceptional customer service.
• Excellent organisational and time management skills.
• Strong verbal and written communication skills.
• Proven ability to adapt and learn quickly.

Responsibilities

• Conduct structured training for crew members.
• Deliver individual coaching and mentoring sessions.
• Develop shift plans.
• Drive sales and profitability.
• Monitor production controls.
• Complete business reporting for sales, service and safety.
• Maintain profitability by closely monitoring costs.
• Manage all shift safety and hygiene requirements.

Skills

Leadership experience

Customer service

Organisational skills

Communication skills

Adaptability

Job description

Assistant Restaurant Manager

Reporting to the Restaurant Manager, you will play a key role in all restaurant operations. With a commitment to best practice, you will lead the continuous development of your crew members, whilst maximising the growth and profitability of your business.

Reporting to the Restaurant Manager, you will play a key role in all restaurant operations. With a commitment to best practice, you will lead the continuous development of your crew members, whilst maximising the growth and profitability of your business.

About The Role

The Assistant Manager is responsible for the safe, effective, and efficient operation of the restaurant whilst performing their duties. They will be Guest obsessed, providing outstanding quality, service, and cleanliness to our guests, through their people.

Duties

• Conduct structured training for crew members
• Deliver individual coaching & mentoring sessions
• Develop shift plans
• Drive sales & profitability
• Monitor production controls
• Complete business reporting for sales, service & safety
• Maintain profitability by closely monitoring costs
• Manage all shift safety & hygiene requirements

Skills & Experience

• Retail or Hospitality leadership experience preferable
• Experience delivering exceptional customer service
• Exceptional organisational & time management skills
• Strong verbal & written communication skills
• Proven ability to adapt and learn quickly

Management Training Plan

If successful – you will undertake a 12-week training program to ensure you are set up for success and ready to immerse yourself into our brand and business.

• Week 1 to 6 – Crew Station Training
• Week 7 to 11 – Leadership/Management Training
• Week 12 – Certification

What’s great about working at Hungry Jack’s?

We offer on-the-job training, a variety of flexible shifts to suit your lifestyle and commitments, personal learning and development opportunities, as well as amazing staff discounts.

Additional OTR Benefits

• Uniforms provided
• Opportunity to complete nationally accredited qualifications
• Opportunities to earn up to 8 weeks bonus pay as part of our Step-Up Incentive Program.
• OTR App benefits

Important Information

• Must be over the age of 18 to apply
• Must be willing/able to obtain and supply a current police clearance certificate

Hungry Jack's is an Equal Opportunity Employer

This Hungry Jacks Restaurant is franchised by OTR Group.