Hiring: Mental Health Support Worker

Astute Living Care Pty; Blacktown; On-site; AUD 39,000 - 52,000; Full time

Benefits offered by this job

Flexible casual work arrangements

Ongoing training & development

Supportive team culture

Job summary

Astute Living Care Pty is seeking compassionate Mental Health Support Workers to provide person-centred, recovery-focused support to participants across Blacktown, Parramatta, Inner West, Liverpool, Sydney CBD and Wollongong.

This casual role requires flexibility, strong communication, and the ability to work both autonomously and as part of a multidisciplinary team, with responsibilities spanning daily living support, community engagement, and documentation in line with NDIS requirements.

Qualifications

• Certificate IV or equivalent industry experience in mental health, psychosocial disability, or community support.
• Experience supporting people with mental health challenges and complex behaviours.
• Ability to support personal care and daily living tasks with strong documentation.

Responsibilities

• Provide emotional, practical, and recovery-oriented support to people living with psychosocial disability.
• Assist daily living activities, including personal care, meals, household tasks, and routine building.
• Help participants engage with the community, appointments, and personal goals.
• Implement individual support plans with participants, families, and care teams.
• Maintain documentation and incident reporting per organisational and NDIS requirements.
• Promote dignity, choice, independence, and social inclusion.
• Collaborate with allied health professionals, coordinators, families and stakeholders.
• Contribute to a safe, respectful, strengths-based environment.
• Engage in ongoing development and reflective practice.

Skills

Communication

Documentation

Autonomy & Teamwork

Education

Certificate IV in Mental Health, Community Services, Peer Work, Disability, AOD, or related field

Job description

Locations: Blacktown, Parramatta, Inner West, Liverpool, Sydney CBD & Wollongong

(Applicants must be willing to travel between locations as required)

Employment Type: Casual

Salary: Competitive hourly rate based on qualifications and experience

Astute Living Care is a values-driven provider supporting people living with psychosocial disability and complex mental health challenges to live meaningful, self-directed lives within their communities.

Our approach is grounded in recovery-oriented and trauma-informed practice, recognising each person’s strengths, autonomy, lived experience, and right to choice and control.

We are seeking compassionate, resilient, and motivated Mental Health Support Workers who are committed to walking alongside people in their recovery journey and making a genuine difference in their lives.

About The Role

As a Mental Health Support Worker, you will provide person-centred, recovery-focused support tailored to each participant’s goals, strengths, and individual support needs.

This role involves supporting participants to build independence, increase community engagement, develop daily living skills, and enhance overall wellbeing.

Key Responsibilities

• Provide emotional, practical, and recovery-oriented support to people living with psychosocial disability
• Support participants with daily living activities, including personal care, meal preparation, household tasks, and routine building
• Assist participants to engage with their community, attend appointments, and achieve personal goals
• Implement individual support plans in collaboration with participants, families, and multidisciplinary care teams
• Maintain accurate documentation, progress notes, and incident reporting in line with organisational and NDIS requirements
• Promote participant dignity, choice, independence, and social inclusion
• Work collaboratively with allied health professionals, support coordinators, families, and other stakeholders
• Contribute to a safe, respectful, and strengths-based support environment
• Participate in ongoing professional development and reflective practice

About You

We are looking for individuals who are empathetic, adaptable, and passionate about mental health and recovery-focused support.

Essential Requirements

• Certificate IV in Mental Health, Community Services, Peer Work, Disability, AOD, or a related field OR
• Demonstrated equivalent industry experience within mental health, psychosocial disability, or community support settings
• Experience supporting individuals with mental health challenges, psychosocial disability, or complex behaviours
• Confidence supporting participants with personal care and daily living assistance
• Strong communication, interpersonal, and documentation skills
• Ability to work autonomously and collaboratively within a team
• Flexibility to work a variety of shifts, including shorter shifts when required
• Current NDIS Worker Screening Check
• Current Working with Children Check (WWCC)
• Current First Aid & CPR certification
• Valid Australian Driver’s Licence and access to a reliable, insured vehicle

Highly Regarded

• Lived experience of mental health recovery or caring for someone with mental health difficulties
• Understanding of recovery-oriented, trauma-informed, and person-centred practice
• Mental Health First Aid certification
• Experience supporting individuals with behaviours of concern and restrictive practices
• Students currently studying Psychology, Social Work, Counselling, Occupational Therapy, or related disciplines are strongly encouraged to apply, as this role provides valuable practical experience that complements your studies

Why Join Astute Living Care?

• Supportive and inclusive team culture
• Ongoing training, mentoring, and career development opportunities
• Opportunity to work within a recovery-focused organisation that values lived experience
• Meaningful work that positively impacts people’s lives and wellbeing
• Flexible casual work arrangements

If you are passionate about mental health, recovery, and empowering people to live fulfilling lives, we would love to hear from you.