Community Support Worker (SIL)

Astute Living Care; Wollongong City Council; On-site; AUD 39,000 - 50,000; Part time

Benefits offered by this job

Competitive salary

Ongoing training and mentorship

Supportive team environment

Job summary

Astute Living Care is seeking a dedicated and compassionate Mental Health Support Worker in Wollongong to join our team, supporting clients with psychosocial disabilities. The role emphasizes empathy, clear communication and collaboration with healthcare professionals.

You will provide emotional and practical support, assist with daily living activities, and help with community participation. Flexibility for varied hours and sleepovers, plus mandatory checks and a valid driver’s license are

Qualifications

• Lived experience with mental health challenges encouraged to apply.
• Proven experience in support work with personal care and daily living tasks.
• Currently enrolled in Psychology or Social Work program.
• Diploma in Mental Health or higher qualification preferred.
• Flexibility for varied hours, including sleepover shifts.
• Valid checks: NDIS Worker, WWCC, and First Aid/CPR.
• Driver’s license and own transport required.

Responsibilities

• Provide emotional and practical support to clients with psychosocial disabilities.
• Assist with daily living activities and personal care.
• Support community participation and transportation to appointments.
• Implement individual support plans with families and care team.
• Maintain client records and provide progress reports.
• Collaborate with doctors, psychologists, social workers.
• Participate in ongoing training and development.

Skills

Lived experience

Personal care

Communication skills

Flexibility

Driving license

Education

Diploma in Mental Health or higher

Currently enrolled in Psychology or Social Work program

Job description

Location: Wollongong (must be willing to travel)

Salary: Competitive, based on experience

Job Type: Casual

Astute Living Care is a leading provider of support services for clients with psychosocial disabilities. We are seeking a dedicated and compassionate Mental Health Support Worker to join our team. The ideal candidate will be passionate about helping others, possess excellent communication skills, and be committed to ongoing learning and development.

Responsibilities

• Provide emotional and practical support to clients with psychosocial disabilities
• Assist clients with daily living activities, including personal care, meal preparation, and household tasks
• Assist with community participation and appointment support
• Implement individual support plans in consultation with participants and their families/care team
• Maintain accurate and up-to-date records of client progress and provide reports as required
• Work collaboratively with other healthcare professionals, including treating doctors, psychologists, and social workers
• Participate in ongoing training and development activities to enhance skills and knowledge

Requirements

• Lived experience is highly valued and encouraged to apply
• Proven experience in support work and comfort with providing personal care, including hygiene and daily living assistance
• Currently enrolled in a Psychology or Social Work program (acceptable)
• Diploma in Mental Health or higher qualification preferred
• Flexibility to work varied hours, including shorter shifts and sleepover shifts
• Confident in managing challenging behaviors and restrictive practices
• Valid NDIS Worker Check, Working with Children Check (WWCC) and First Aid/CPR.
• Mental Health First Aid Certificate (optional)
• Valid Australian driver’s license and access to own reliable transportation

This role is open to both part‑time and casual applicants.

Benefits

• Competitive salary and benefits package
• Ongoing training and mentorship opportunities
• Supportive team environment

Opportunity to make a positive impact in the lives of others