Hire Controller City Hire

City Hire; City of Brisbane; On-site; AUD 65,000 - 90,000; Full time

Benefits offered by this job

Competitive remuneration

Professional development

Team-oriented culture

Flexible working arrangements

Staff discounts

Job summary

City Hire in Moorooka, Queensland is seeking a dedicated Hire Controller to oversee our equipment and asset hire operations. You will coordinate movement, maintenance, and tracking of hired gear, ensuring customer satisfaction and efficient service delivery.

The role involves daily booking and allocation, dispatch coordination, inspections, records management, inventory control, invoicing, and safeguarding a safe and productive workplace.

Responsibilities

• Manage daily equipment hire operations, including booking, allocation and tracking of assets
• Coordinate the dispatch and collection of hired equipment to and from customer sites
• Conduct equipment inspections and arrange routine maintenance to ensure items are in optimal condition
• Maintain accurate records of all hire transactions, equipment status and customer information
• Monitor equipment availability and manage inventory levels to meet customer demand
• Liaise with customers regarding hire inquiries, pricing, terms and conditions
• Process invoices and manage payments for completed hire agreements
• Identify and resolve issues related to damaged or missing equipment
• Contribute to achieving revenue targets and maintaining profitability of the hire operation
• Support the team in maintaining a safe and organised working environment

Job description

City Hire is seeking a Hire Controller to join our team in Moorooka, Queensland. This is a full-time position that plays a crucial role in managing and overseeing our equipment and asset hire operations. As a Hire Controller, you will be responsible for coordinating the movement, maintenance, and tracking of hired equipment, ensuring customer satisfaction and operational efficiency. This position is integral to the smooth running of our business and directly impacts our ability to deliver quality service to our clients.

Key responsibilities

• Manage the daily operations of equipment hire, including booking, allocation and tracking of assets
• Coordinate the dispatch and collection of hired equipment to and from customer sites
• Conduct equipment inspections and arrange routine maintenance to ensure items are in optimal condition
• Maintain accurate records of all hire transactions, equipment status and customer information
• Monitor equipment availability and manage inventory levels to meet customer demand
• Liaise with customers regarding hire inquiries, pricing, terms and conditions
• Process invoices and manage payments for completed hire agreements
• Identify and resolve issues related to damaged or missing equipment
• Contribute to achieving revenue targets and maintaining profitability of the hire operation
• Support the team in maintaining a safe and organised working environment

What we offer

• City Hire is committed to providing our employees with a supportive and rewarding work environment.
• We offer competitive remuneration, opportunities for professional development and career progression within a growing organisation.
• We provide a team-oriented workplace where your contributions are valued and recognised.
• Our staff enjoy flexible working arrangements where possible, and we prioritise workplace health and safety.
• We also offer staff discounts on hire services and maintain a positive company culture focused on collaboration and mutual support.

About us

City Hire is a established provider of quality equipment and asset hire services to the trades and services sector. We pride ourselves on delivering reliable, well-maintained equipment and exceptional customer service. With a focus on meeting the diverse needs of our clients across Queensland, we have built a reputation for professionalism, integrity and dependability. Our team is dedicated to providing solutions that help our customers succeed in their projects and operations. We are committed to continuous improvement and creating a workplace where our employees can thrive.