High Voltage Service Planner - Scheduling & Field Ops

Hitachi, Ltd.; Sydney; On-site; AUD 90,000 - 130,000; Full time

Job summary

Hitachi Energy in Smithfield, NSW is seeking a highly organized Service Planner to join our High Voltage Service team. You will coordinate HV service activities and act as the central link between customers, field teams, sales, and supply chain to mobilize resources.

The role focuses on planning, scheduling, and ensuring safety, quality, and on-time delivery across Australia, with opportunities for professional growth and exposure to major HV projects.

Qualifications

• Experience in service planning, scheduling, and coordinating resources.
• Strong organizational and communication skills.
• Proficiency with Microsoft Office and field service tools.

Responsibilities

• Plan and coordinate HV field service activities including installation, commissioning, inspection, maintenance, repair, retrofit, and digitalization projects.
• Develop and maintain service schedules using Salesforce Field Service Management.
• Coordinate technicians, subcontractors, tooling, materials, and logistics.
• Ensure site access, inductions, permits, and certifications before mobilization.
• Monitor service orders from handover to completion and invoicing.
• Manage order backlogs and support on-time delivery, revenue, and utilization targets.

Skills

Service planning

Scheduling

Resource coordination

Field service operations

Microsoft Office

Stakeholder management

Education

Diploma/TAFE or bachelor’s degree in electrical engineering or related discipline

Tools

SAP

Salesforce

Job description

Hitachi Energy in Smithfield, NSW is seeking a highly organized Service Planner to join our High Voltage Service team. You will coordinate HV service activities and act as the central link between customers, field teams, sales, and supply chain to mobilize resources.

The role focuses on planning, scheduling, and ensuring safety, quality, and on-time delivery across Australia, with opportunities for professional growth and exposure to major HV projects.