High Performance Operations Coordinator

Yachting Queensland Ltd.; Mosman; On-site; AUD 80,000 - 110,000; Full time

Job summary

Yachting Queensland Ltd. seeks an HP Operations Coordinator to support the Australian Sailing Team’s national squad and National Training Centre, delivering world-class operational logistics and administration for gold‑medal ambitions.

Reporting to the High Performance Operations and Logistics Manager, you will coordinate travel and accommodation, freight, fleet and facilities, maintain records and policies, and assist with preparations for training camps and Olympic team activities.

Qualifications

• Experience in operations coordination, administration or logistics in high-performance sport.
• Qualification in sport management, business administration or logistics is desirable.
• Experience coordinating travel, freight, equipment, fleet or facilities across domestic and international activities.
• Experience maintaining accurate records, databases and schedules.
• Experience supporting athletes, coaches and staff and contractors in a service-focused environment.
• Understanding of high-performance sport operations is desirable.

Responsibilities

• Provide high-level administrative support to National Squad athletes, coaches and HP staff.
• Maintain athlete, coach and staff systems and processes.
• Coordinate domestic and international freight, shipping documents and customs requirements.
• Arrange travel, accommodation and logistics for National Squad staff and contractors.
• Support Olympic Team preparations and HP program logistics.

Skills

Organisational skills

Communication skills

Attention to detail

Problem solving

Freight coordination

Education

Sport management / business administration / logistics degree

Tools

Microsoft Office

Databases / digital admin tools

Job description

Reporting to the High Performance (HP) Operations & Logistics Manager, the HP Operations Coordinator plays a key role in supporting the operational logistics and administration of the Australian Sailing Team (National Squad) and National Training Centre.

The role is responsible for delivering world-class operational support to help position the Australian Sailing Team for gold medal success at the LA 2028 Olympic Games, while contributing to the development of a sustainable, medal-winning high-performance system.

Principal Accountabilities

High Performance Program - Operational Administration

• Provide high level administrative support to National Squad athletes, National Squad Coaches and HP staff.
• Maintain athlete, coach and staff systems and processes.
• Assist with the preparation, renewal and distribution of key program documents and policies.
• Support the development of the team’s international freight and shipping plan in collaboration with the HP Operations Manager.
• Oversee the administration and logistics of domestic and international freight; including shipping documentation, customs requirements and freight schedules.
• Coordinate the maintenance, servicing and registration of team-owned coach boats, trailers and vehicles.
• Work with National Squad Coaches and the HP Operations Manager to coordinate domestic transport and allocation of team-owned coach boats and vehicles.
• Act as primary point of contact for maintenance and operational requirements across team facilities.
• Support Olympic Team preparations and operational processes.
• Work closely with the National Performance Pathways Coordinator to align program processes and logistics.
• Provide administrative and event support to the Australia Sailing Teams Patrons Program.
• Proactively identify and resolve operational issues, ensuring timely follow-through and communication with relevant stakeholders.

National Squad Support (Athletes, Coaches and Performance Staff)

• Coordinate team sponsorship requirements and compliance, including product orders, distribution and hull/sail branding, ensuring appropriate sponsor representation during training and competition.
• Support National Squad planning and logistics alongside the HP Operations Manager, Technical Director and HP Director.
• Assist with travel and accommodation arrangements for National Squad staff and contractors.
• Support operational preparations for training camps at the National Training Centre and other scheduled training locations.
• Administer insurance requirements and claims relating to National Squad athletes, coaches and team-owned equipment.
• Consistently demonstrate and uphold Australian Sailing’s values and the Australian Sailing Team’s athlete-led 5R’s: Resourcefulness, Respect, Resilience, Responsibility & Results.

Key Relationships

• HP Director
• World Sailing
• Australian Sports Commission
• Technical Director
• Sponsors and Partners
• National Institute Network
• HP Operations Manager
• Sport Integrity Australia
• HP Performance Support Manager
• Australian Olympic Committee
• National Coaches & Athletes
• Other Non-HP Departments

Qualifications and Experience

• Relevant experience in operations coordination, administration or logistics, ideally within high performance sport or a similarly complex environment.
• A relevant qualification in sport management, business administration, logistics or a related discipline is desirable.
• Demonstrated experience coordinating travel, accommodation, freight, equipment, fleet or facility requirements across domestic and international activities.
• Experience maintaining accurate records, databases, schedules, program documentation and administrative processes.
• Experience supporting athletes, coaches, staff, contractors or other stakeholders in a service-focused environment.
• An understanding of high performance sport environments and the operational needs of athletes and coaches is desirable.

Knowledge and Skills

• Highly developed organisational and prioritisation skills, with the ability to coordinate multiple deadlines and respond effectively to changing operational demands.
• Strong written and verbal communication skills, with the ability to provide timely, clear and professional support to athletes, coaches, staff and external stakeholders.
• Strong attention to detail and sound administrative capability, including maintaining records, systems, schedules, policies and operational documentation.
• Practical problem-solving skills and the judgement to identify, escalation and resolve operational issues with appropriate follow-through.
• Ability to coordinate freight, customs, transport, travel, accommodation, insurance, sponsorship fulfilment and equipment requirements in accordance with relevant procedures.
• Ability to build effective working relationships and collaborate across the High Performance program, Pathways, other Australian Sailing departments and external partners.
• Proficiency in Microsoft Office and confidence using databases, shared systems and digital administration tools.

Personal Attributes

• Reliable, proactive and accountable, with a strong service mindset and commitment to seeing tasks through to completion.
• Calm, resourceful and adaptable when managing competing priorities, changing schedules and time-sensitive operational issues.
• Collaborative and respectful, with the discretion and professionalism required to work closely with athletes, coaches, staff, partners and suppliers.
• Committed to Australian Sailing’s values and the Australian Sailing Team’s athlete initiated 5R’s: Resourcefulness, Respect, Resilience, Responsibility and Results.

To find out more about this role, please contact Amanda FitzGerald, High Performance Operations and Logistics Manager ***************@sailing.org.au or 0402 935 ***.