Sailing Administrator

Royal Queensland Yacht Squadron; City of Brisbane; On-site; AUD 50,000 - 70,000; Full time

Job summary

Royal Queensland Yacht Squadron in Manly QLD is seeking an organised administrator to provide effective support across sailing activities, assisting with planning and delivery of programs, events and operations. You will support the Sailing Team with administration, participant services, records and equipment.

The role focuses on customer service, health and safety, volunteer management and compliance with club policies.

Qualifications

• Experience in sporting administration, sailing operations or event administration.
• Diploma or degree in sport management, business administration or related field.
• Current Queensland Driver and Marine Licence.
• Current First Aid Certificate.
• Current Blue Card.
• Relevant sailing qualifications or experience.

Responsibilities

• Work with the Sailing Team to plan and manage sailing activities and events.
• Maintain accurate records for sailing activities and events.
• Assist with health and safety procedures and participant safety.
• Assist with management and reporting of accidents, incidents and other safety matters.
• Assist with promotion and marketing of Club sailing activities through communications and social media.
• Record participation, attendance and evaluations of sailing activities and programs.
• Maintain awareness of legislation, regulations and industry requirements affecting sailing activities.
• Accurately maintain all Dinghy Storage records and documentation with regular audits.
• Manage volunteer records and Blue Card compliance; coordinate volunteer training.
• Provide customer service and administrative support to members, participants, coaches, volunteers and event visitors.

Skills

Customer service

Communication

Record keeping

Administration

Organisational skills

Teamwork

Stakeholder liaison

Computer proficiency

Education

Diploma or Degree in Sport Management, Business Administration or related field

Job description

Royal Queensland Yacht Squadron – Manly QLD

To provide effective administrative and operational support across the Squadron's sailing activities, assisting with the planning and delivery of sailing programs, events and sporting operations. The position will support the Sailing Team across administration, participant services, health and safety, marketing, volunteer management, records management and sporting equipment, ensuring sailing activities are delivered efficiently, safely and in accordance with Club policies and procedures.

Key responsibilities

• Work with the Sailing Team to facilitate the effective planning, administration and management of sailing activities and events.
• Maintain accurate financial, participation, operational and other records relevant to the delivery of sailing activities.
• Assist with the implementation of appropriate health and safety procedures and ensure participant safety is considered at all times during sailing activities.
• Assist with the management and reporting of accidents, incidents and other safety matters arising during sailing activities.
• Assist with the promotion and marketing of Club sailing activities through appropriate communication and social media channels.
• Record participation, attendance and evaluations of sailing activities and programs as required.
• Maintain an awareness of relevant legislation, regulations and industry requirements that may affect the delivery of sailing activities at the Club.
• Accurately maintain all Dinghy Storage records and documentation, ensuring regular audits are completed and records remain current and accurate.
• Manage volunteer records and compliance documentation, including Blue Card registrations, and assist with scheduling volunteer training and activities in accordance with the annual volunteer plan.
• Provide customer service and administrative support to members, participants, coaches, volunteers and event visitors.

About you

Knowledge:

• Workplace health and safety requirements and relevant legislation.
• Child safeguarding and protection requirements.
• Sailing and sporting operations.
• Administration and record management.
• Club policies, procedures and event administration.

Skills:

• Strong customer service and customer liaison skills.
• Effective interpersonal and communication skills.
• Accurate and organised record keeping.
• Strong administrative and organisational skills.
• Ability to negotiate and communicate effectively with a range of stakeholders.
• Ability to work independently and as part of a team.
• Proficiency in relevant computer and administrative systems.

Personal Attributes:

• Professional and approachable.
• Trustworthy and reliable.
• Punctual and dependable.
• Well-spoken, courteous and respectful.
• Self-motivated and organised.
• Positive and enthusiastic.
• Able to work effectively under pressure and manage competing priorities.
• Demonstrates initiative and a commitment to delivering a high standard of service.

Essential Qualifications and Licences:

• Current Queensland Driver and Marine Licence.
• Current First Aid Certificate.
• Current Blue Card.
• Diploma or Degree in Sport Management, Business Administration or a related field.
• Previous experience in sporting administration, sailing operations or event administration.
• Relevant sailing qualifications or experience.