Hearing Care Coordinator & Customer Experience Specialist

Bloom Hearing Specialists Anz

Western Australia

On-site

AUD 52,000 - 68,000

Full time

2 days ago
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Benefits offered by this job

Staff benefits

Job summary

Bloom Hearing Specialists ANZ at the North Perth Clinic is seeking a Customer Care Coordinator to welcome customers and support audiologists. You will manage inquiries, book hearing assessments, guide customers through device options, and help deliver exceptional service.

The role requires at least 2 years in customer service in retail or healthcare, strong CRM and admin skills, and a team-oriented yet independent work style. Competitive pay and staff benefits are provided.

Qualifications

  • 2+ years in customer service in retail or healthcare.
  • Strong CRM and admin skills.
  • Team-oriented yet able to work independently.

Responsibilities

  • Welcome customers and support audiologists.
  • Manage inquiries and book hearing assessments.
  • Guide customers through device options and services.
  • Contribute to delivering exceptional service.

Skills

CRM skills
Administrative skills
Customer service

Job description

Bloom Hearing Specialists ANZ at the North Perth Clinic is seeking a Customer Care Coordinator to welcome customers and support audiologists. You will manage inquiries, book hearing assessments, guide customers through device options, and help deliver exceptional service.

The role requires at least 2 years in customer service in retail or healthcare, strong CRM and admin skills, and a team-oriented yet independent work style. Competitive pay and staff benefits are provided.

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