HealthTech SaaS Account Manager – Growth & Equity Eligible

Sharp & Carter; Sydney; Hybrid; AUD 95,000 - 110,000; Full time

Benefits offered by this job

Equity eligibility after six months

Hybrid Sydney CBD office (3 days in, 2

Performance bonus

Job summary

Sharp & Carter in Sydney is expanding its Account Management team in a hybrid, full-time role. You will manage a portfolio of FMCG accounts, own renewals, drive adoption of new features, and identify expansion opportunities within existing relationships. The position offers autonomy, clear revenue targets, and direct involvement with leadership.

You will onboard, retain, and grow the customer base, working with a new Head of Sales to shape scalable processes in a dynamic growth phase.

Qualifications

• Essential industry experience from SaaS, Healthcare, Pharma or adjacent industries is required.
• 2+ years of relevant experience.
• Ability to manage a revenue number and be measured against it.

Responsibilities

• Own end-to-end relationship for an assigned portfolio of accounts with 90%+ renewal target.
• Convert existing customers to newer SaaS offering.
• Identify and close expansion opportunities within existing relationships.
• Build genuine consultative relationships with commercial stakeholders.
• Collaborate with Head of Sales and leadership to scale the function.
• Operate with autonomy in a lean, fast-moving team.

Skills

Account management

Customer Success

Business development

Client-facing

Job description

Sharp & Carter in Sydney is expanding its Account Management team in a hybrid, full-time role. You will manage a portfolio of FMCG accounts, own renewals, drive adoption of new features, and identify expansion opportunities within existing relationships. The position offers autonomy, clear revenue targets, and direct involvement with leadership.

You will onboard, retain, and grow the customer base, working with a new Head of Sales to shape scalable processes in a dynamic growth phase.