HealthTech SaaS Account Manager — Hybrid, Equity Eligible

Sharp and Carter; Sydney; Hybrid; AUD 95,000 - 110,000; Full time

Benefits offered by this job

Performance bonus

Equity

Superannuation

Job summary

Sharp and Carter in Sydney is seeking an Account Manager to scale a Health SaaS portfolio. You’ll own renewals, drive adoption of new features, and identify expansion opportunities across a mix of FMCG and healthcare brands. This is a high-ownership role with a direct line to the leadership team.

You’ll manage onboarding, retention, and growth within an established book, with 3 days in-office and 2 days work-from-home in Sydney CBD.

Qualifications

• Essential SaaS/Healthcare/Pharma experience (2+ years).
• Proven track record in account management or customer success.
• Ability to manage revenue targets and renewals.

Responsibilities

• Own end-to-end relationship for assigned portfolio with 90%+ renewal target.
• Convert customers to the core product’s newest SaaS offering.
• Identify and close expansion opportunities within your book.
• Build consultative relationships with commercial stakeholders.
• Work closely with Head of Sales to shape how the function scales.
• Operate with autonomy in a lean, fast-moving team.

Skills

Account management

Customer Success

Business development

SaaS

Healthcare experience

Job description

Sharp and Carter in Sydney is seeking an Account Manager to scale a Health SaaS portfolio. You’ll own renewals, drive adoption of new features, and identify expansion opportunities across a mix of FMCG and healthcare brands. This is a high-ownership role with a direct line to the leadership team.

You’ll manage onboarding, retention, and growth within an established book, with 3 days in-office and 2 days work-from-home in Sydney CBD.