Healthcare Reception & Admin Assistant

Peninsula Health; Frankston; Hybrid; AUD 60,000 - 75,000; Full time

Benefits offered by this job

Onsite parking

Salary packaging

Novated leasing

Discounts

Fitness Passport

Employee assistance

Education opportunities

Job summary

Bayside Health in Frankston (Peninsula Health Care Group) seeks an friendly administration professional to act as the first contact for patients. You will manage reception, coordinate appointments, and support daily operations across Community Health, Ambulatory Services, Community Care and ACCESS programs.

Ideal candidates show strong communication, attention to detail, and the ability to work both autonomously and in a team, within a fast-paced public health environment.

Qualifications

• Strong verbal and interpersonal communication skills, including a professional phone manner.
• Clear and effective verbal and written communication.
• Proficient computer and keyboard skills with attention to detail.
• Ability to work autonomously and within a team environment.
• Demonstrated understanding of privacy, confidentiality and professional boundaries.
• Ability to manage tasks accurately and efficiently in a busy environment.

Responsibilities

• Be the first point of contact for patients and consumers, delivering exceptional customer service.
• Support day-to-day operations through reception, appointment coordination and patient administration.
• Provide team support to ensure smooth running of services.

Skills

Strong verbal and interpersonal

Clear and effective communication

Proficient computer skills

Autonomous and team work

Privacy and confidentiality

Task management under pressure

Job description

Bayside Health in Frankston (Peninsula Health Care Group) seeks an friendly administration professional to act as the first contact for patients. You will manage reception, coordinate appointments, and support daily operations across Community Health, Ambulatory Services, Community Care and ACCESS programs.

Ideal candidates show strong communication, attention to detail, and the ability to work both autonomously and in a team, within a fast-paced public health environment.