Administration Assistant

Peninsula Health; Frankston; Hybrid; AUD 60,000 - 75,000; Full time

Benefits offered by this job

Onsite parking

Salary packaging

Novated leasing

Discounts

Fitness Passport

Employee assistance

Education opportunities

Job summary

Bayside Health in Frankston (Peninsula Health Care Group) seeks an friendly administration professional to act as the first contact for patients. You will manage reception, coordinate appointments, and support daily operations across Community Health, Ambulatory Services, Community Care and ACCESS programs.

Ideal candidates show strong communication, attention to detail, and the ability to work both autonomously and in a team, within a fast-paced public health environment.

Qualifications

• Strong verbal and interpersonal communication skills, including a professional phone manner.
• Clear and effective verbal and written communication.
• Proficient computer and keyboard skills with attention to detail.
• Ability to work autonomously and within a team environment.
• Demonstrated understanding of privacy, confidentiality and professional boundaries.
• Ability to manage tasks accurately and efficiently in a busy environment.

Responsibilities

• Be the first point of contact for patients and consumers, delivering exceptional customer service.
• Support day-to-day operations through reception, appointment coordination and patient administration.
• Provide team support to ensure smooth running of services.

Skills

Strong verbal and interpersonal

Clear and effective communication

Proficient computer skills

Autonomous and team work

Privacy and confidentiality

Task management under pressure

Job description

• Located in Frankston and the Mornington Peninsula

Bayside Health is a public health service delivering high-quality care across every stage of life for close to 1.2 million people living in metropolitan Melbourne, the Mornington Peninsula, Koo Wee Rup, Bass Coast and Southern Gippsland.

We have more than 15 main sites, including hospitals, centres and clinics that provide comprehensive care from welcoming newborns to supporting older people and a full range of services in between.

More than 22,000 dedicated staff are focused on providing exceptional, equitable, and locally connected care through shared expertise, compassion, and a commitment to continuous growth. Education and training are central to staff development as we encourage all employees to strive and thrive.

Bayside Health was formed following the merger of Alfred Health, Bass Coast Health, Gippsland Southern Health Service, Kooweerup Regional Health Service and Peninsula Health on 1 January 2026.

The Team & Role

Join a friendly and collaborative administration team that plays a vital role in supporting Community Health, Ambulatory Services, Community Care and ACCESS programs. In this rewarding role, you'll be the first point of contact for patients and consumers, providing exceptional customer service while supporting the day-to-day operations of our services through reception, appointment coordination, patient administration and team support. If you thrive in a fast-paced environment, enjoy helping others and take pride in keeping things running smoothly, this is an opportunity to make a meaningful impact every day.

Skills & Experience Required

• Strong verbal and interpersonal communication skills, including a professional phone manner.


• Clear and effective verbal and written communication skills.


• Proficient computer and keyboard skills with attention to detail.


• Ability to work autonomously and within a team environment.


• Demonstrated understanding of privacy, confidentiality and professional boundaries.


• Ability to manage tasks accurately and efficiently in a busy environment


• Take advantage of low-cost onsite parking


• Boost your take-home pay with generous salary packaging & novated leasing


• Unlock exclusive discounts at top retailers and dining spots


• Stay fit with access to premium gyms via Fitness Passport


• Feel supported with our holistic Employee Assistance Program


• Grow your skills through top-tier education and training partners


• Join a vibrant, collaborative team led by passionate leaders

Next Steps

For role specific information, please contact Belinda King [e-mail]

Thank you for your interest in this role. Bayside Health (Peninsula Health Care Group) is regularly advertising positions across the health service so please take the time to review other relevant opportunities by going to https://www.peninsulahealth.org.au/careers/

Additional Information

Bayside Health is an Equal Employment Opportunity Employer that is committed to inclusion and diversity. We encourage applications from individuals from all cultural backgrounds including Aboriginal and Torres Strait Islander people. We also provide a safe and supportive workplace for people with all abilities.

*Please refer to Health and Allied Services, Managers and Administrative Workers (Victorian Public Sector) (Single Interest Employers) Enterprise Agreement 2025 - 2027 salary circular for salary range. Sub-grading will be based on years of experience. For further information on salary range classifications and grading please refer to the following page: https://www.peninsulahealth.org.au/careers/working-with-us/salary-rates/

It is strongly recommended that individuals in this role remain up to date with their COVID-19 vaccinations.

Join Bayside Health and help us to deliver healthy lives for everyone, through sustainable, innovative, compassionate care.