Healthcare Operations & Methods Analyst

Mansys; Sydney; On-site; AUD 85,000 - 95,000; Full time

Job summary

1 Care Connect in Rooty Hill, NSW is seeking an Organisation and Methods Analyst to review how services are organised and help teams work more effectively.

You will partner with management, office staff and frontline workers to understand how information and responsibilities pass between teams, identify where delays and duplications occur, and design practical improvements that support continuity of care for participants.

Qualifications

• Bachelor’s degree in business, management, industrial engineering or a related discipline.
• Experience analysing work processes and translating findings into practical improvements across teams.

Responsibilities

• Review steps from referral and intake through to the first service.
• Trace how information is collected, recorded and passed to workers.
• Identify duplicated tasks, unclear responsibilities and handover gaps.
• Examine how roster changes, shift notes and feedback reach follow-up staff.
• Prepare workflow maps and proposals for management explaining changes and measures.
• Work with staff to trial changes and update procedures and forms.

Skills

Workflow mapping

Staff interviews

Procedure writing

Change management

Data interpretation

Education

Bachelor's degree in business/management/industrial eng

Job description

1 Care Connect in Rooty Hill, NSW is seeking an Organisation and Methods Analyst to review how services are organised and help teams work more effectively.

You will partner with management, office staff and frontline workers to understand how information and responsibilities pass between teams, identify where delays and duplications occur, and design practical improvements that support continuity of care for participants.