Healthcare Operations Leader — Multi-Site (Flexible)

Bupa

Melbourne

On-site

AUD 110,000 - 170,000

Full time

3 days ago

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Benefits offered by this job

Competitive salary

Flexible working / work from home

Job summary

Bupa Asia Pacific in Melbourne is seeking an experienced Operations Manager to lead multi-site Medical Centre performance across Vic, Qld and NT. You will drive efficiency, budgets, patient volume, GP engagement and staff development.

Reporting to the National Operations Manager, you will establish KPIs, coach Practice Managers, manage self-employed GPs relationships, ensure accreditation standards and deliver cost reductions while maintaining care quality.

Qualifications

Experience leading multi-site healthcare operations.
Strong financial acumen and budgeting experience.
Excellent communication and stakeholder management.
Knowledge of healthcare regulations and accreditation standards.
Bachelor’s degree in business or healthcare management preferred.

Responsibilities

Lead initiatives to improve centre performance and cost efficiency across clinics.
Set KPIs and ensure accountability through coaching.
Manage relationships with self-employed GPs and recruitment teams.
Develop and manage annual budgets and analyse financial data.
Ensure regulatory compliance and quality of care across centres.
Represent Bupa at meetings and engage with stakeholders.