Healthcare Front Desk Specialist (PT/FT)

Michael Page Australia; Brisbane; Remote; AUD 34,000 - 44,000; Full time

Benefits offered by this job

On-site parking

Immediate start

Friendly team environment

Job summary

Michael Page Australia seeks an experienced administration professional for a healthcare client in Brisbane. The role is available part-time or full-time, with immediate start and on-site parking.

You will manage calls, emails, appointments, records, and general admin tasks to support a busy clinic environment. A healthcare background is a plus, with a focus on professionalism and confidentiality.

Qualifications

• Previous experience in administration, reception, customer service, or office support (specialist healthcare background is ideal).
• Strong organisational and time management skills.
• Excellent written and verbal communication abilities.
• High level of professionalism and attention to detail.
• Ability to manage multiple priorities in a fast-paced environment.
• Strong customer service and stakeholder engagement skills.
• Proactive attitude with a willingness to take initiative.
• Confident working both independently and as part of a team.
• Intermediate computer and systems skills.
• Positive, adaptable, and solutions-focused approach to work.

Responsibilities

• Be the first point of contact for patients, visitors, and stakeholders.
• Manage incoming calls, emails, and general enquiries.
• Coordinate appointments, schedules, and administrative workflows.
• Maintain accurate records and documentation.
• Support the preparation of daily operational activities.
• Assist with billing, invoicing, and payment administration.
• Liaise with a range of internal and external stakeholders.
• Ensure information is handled with professionalism and confidentiality.
• Utilise internal systems to maintain accurate data and records.
• Provide general administrative support to the wider team.
• Contribute to the smooth running of a busy office environment.
• Assist with ad hoc tasks as required.

Skills

Organisational skills

Time management

Communication skills

Professionalism

Multitasking

Customer service

Initiative

Teamwork

Computer skills

Problem solving

Job description

Michael Page Australia seeks an experienced administration professional for a healthcare client in Brisbane. The role is available part-time or full-time, with immediate start and on-site parking.

You will manage calls, emails, appointments, records, and general admin tasks to support a busy clinic environment. A healthcare background is a plus, with a focus on professionalism and confidentiality.