Front Desk & Admin Specialist – Healthcare (Full-Time)

Bodyfix Physiotherapy & Massage; Charters Towers Regional; On-site; AUD 45,000 - 55,000; Full time

Benefits offered by this job

Full training provided

Growth opportunities

Job summary

Bodyfix Physiotherapy & Massage in Charters Towers is seeking an Administration Assistant to manage the front desk and day-to-day administration. You will handle bookings, calls, emails and payments, ensuring clinicians can focus on patient care while delivering a welcoming, professional experience.

The role requires healthcare-administrative experience, strong MS Office skills (especially Excel), strict confidentiality, and a proactive, people-focused attitude.

Qualifications

• Experience in an administrative role (healthcare is a bonus).
• Excellent computer skills and confident across Microsoft Office, especially Excel.
• Adaptable and calm in a fast-paced environment, able to juggle multiple tasks without losing accuracy.
• Strict about patient confidentiality.
• Exceptional customer service, with a friendly, positive and caring manner towards everyone in the clinic.
• Strong time management and the initiative to get things done without being asked.
• Energetic and genuinely enjoy working with people.

Responsibilities

• Run day-to-day reception and administration: bookings, calls, emails, payments and client enquiries.
• Support our physiotherapists and exercise physiologists so their days run on time.
• Work alongside the Practice Manager and Director on the projects and systems that keep our services growing.
• Live the Bodyfix values and give every client a high-quality experience from the moment they walk in.
• Keep the clinic clean, tidy and welcoming, because great healthcare starts with a great environment.

Skills

Excel

MS Office

Customer service

Time management

Confidentiality

Job description

Bodyfix Physiotherapy & Massage in Charters Towers is seeking an Administration Assistant to manage the front desk and day-to-day administration. You will handle bookings, calls, emails and payments, ensuring clinicians can focus on patient care while delivering a welcoming, professional experience.

The role requires healthcare-administrative experience, strong MS Office skills (especially Excel), strict confidentiality, and a proactive, people-focused attitude.