Healthcare Administration Officer — Patient Services & Scheduling

Portland-District-Health-; Portland; On-site; AUD 40,000 - 56,000; Part time

Benefits offered by this job

Salary Packaging

Ongoing training

Free parking

Relocation assistance

Flexible working conditions

Employee Assistance program

Job summary

Portland District Health (PDH) is seeking an Administrative Officer for the Consulting Suites in Portland, VIC. This ongoing part-time role supports clinical scheduling, patient coordination and front-desk duties with a strong focus on accuracy and customer service.

The successful candidate will manage electronic health records and provide efficient administrative functions across the Consulting Suite. A friendly, proactive approach is essential.

Qualifications

• Administrative clerical experience required.
• High computer literacy with data entry skills.
• Ability to prioritise, multitask and stay organised.
• Customer-focused and professional communication.

Responsibilities

• Provide efficient, professional administrative support to the Consulting Suite and coordinate clinics and clinician schedules.
• Act as first point of contact for patients, families, visitors and clinicians.
• Maintain patient information in electronic health record systems (TRAK, Zedmed) ensuring data integrity.
• Manage appointments, reception, billing and general administrative tasks to support daily operations.

Skills

Administrative clerical

Data entry

Prioritisation

Customer service

Ownership

Software proficiency

Education

Cert III/IV Business Admin

Tools

TRAK EHR

Zedmed

Job description

Portland District Health (PDH) is seeking an Administrative Officer for the Consulting Suites in Portland, VIC. This ongoing part-time role supports clinical scheduling, patient coordination and front-desk duties with a strong focus on accuracy and customer service.

The successful candidate will manage electronic health records and provide efficient administrative functions across the Consulting Suite. A friendly, proactive approach is essential.